Education Credential Specialist
ApplyBoard
Kitchener, ON
2d ago

Responsibilities :

  • Respond to requirements inquires coming from internal groups in a timely manner
  • Research and document admission requirements and education credentials for new programs
  • Research and update admission requirements for existing programs
  • Provide ideas about how to maximize accuracy and response times
  • Analyze the impact of inaccurate admission requirements and documenting lessons learned
  • Review all cancellations / rejections and provide an action plan on next steps
  • Create new knowledge base articles and communicate them to our KB team
  • Review accuracy of the existing knowledge base articles and take appropriate action with KB team
  • Qualifications :

  • 1-3 years experience in education credential evaluation
  • Knowledge of different country education systems other than Canada and US
  • Reading and speaking proficiency in a language other than English is an asset
  • Minimum Associates Degree (Bachelor Degree preferred);Experience using Google and Office Suites, Microsoft Access, Adobe Acrobat, Basecamp
  • Ability to work independently to complete data entry tasks and maintain up-to-date records of program requirements
  • Exceptional interpersonal, verbal, and written communication skills
  • Aptitude for prioritizing tasks with an attention to detail
  • Strong analytical skills.
  • Accountable
  • Verbal & Written Communication
  • Student / Customer Orientation
  • Problem solving / Good Judgement
  • Teamwork and Collaboration
  • Self-directed
  • Required Qualifications

  • 1-3 years experience in education credential evaluation
  • Knowledge of different country education systems other than Canada and US
  • Reading and speaking proficiency in a language other than English is an asset
  • Minimum Associates Degree (Bachelor Degree preferred);Experience using Google and Office Suites, Microsoft Access, Adobe Acrobat, Basecamp
  • Ability to work independently to complete data entry tasks and maintain up-to-date records of program requirements
  • Exceptional interpersonal, verbal, and written communication skills
  • Aptitude for prioritizing tasks with an attention to detail
  • Strong analytical skills.
  • What We Offer :

  • The opportunity to have an impact on a product that is positively affecting change to thousands of students lives every day
  • Working alongside a brilliant and globally diverse team that is the fastest growing in the Waterloo region
  • Great compensation and benefits package to keep you healthy and happy!
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