ROLE OVERVIEW :
Reporting to the Director, Operations, the Logistics Supervisor oversees the Transport dispatch operation to ensure load planning is based on daily pricing and maximum driver / load efficiency.
The Logistics Supervisor provides day to day supervision and training for dispatch operations.
MAIN DUTIES :
Implementation of Dispatch Software :
The Logistics Supervisor will take the lead on the implementation of the dispatch software, ensuring best operational practices, training and maintaining the operational functionality of the software.
The objectives of software implementation will be to :
Optimizes equipment utilization, driver scheduling, split loads, and best buy
Maximizes loads based on weight density.
Optimizes dispatch workload through the reduction of overtime.
Establishes and manages e-logs and the use of on-board communications.
Maximizes the use of outside brokers.
Installs a release the load process when all business rules embedded in the software are met.
Assists in the initial setup and continued maintenance / updating of system configuration.
Identifies ways to improve inventory control at site level.
Manages the automation of forecasting processes to maximize efficiencies.
Managing Dispatch :
Oversees and reviews schedules, requisitions, running times, distances, staffing, product pricing and other pertinent information to establish schedule parameters.
Manages and oversees price conscious delivery plans, optimizing loads and use of vehicles.
Ensures the analysis of routes, schedules and deliveries to ensure maximum efficiency.
Produces and evaluates operating reports to ensure maximum efficiencies.
Ensures that operator work records are completed.
Ensures the management of the use of brokers, and outside carriers.
Identifies and makes improvements and efficiencies.
Identifies and manages, through the use of reporting, the cost of delivery operations.
Team Leadership :
Operational lead for dispatch software, recommends and makes changes to software setup and upgrades to improve efficiencies.
Establishes training manual for dispatch software, train all new dispatchers and provide on-going leadership for existing dispatchers.
Manages efficiency within the dispatch team including the teams working hours. Analyses and approves all additional hours.
Investigates questions, concerns, complaints regarding the work of Dispatch, in collaboration with the Director, Operations.
Works with the Director, Operations to prepare and deliver performance reviews for Dispatchers.