Location : Vancouver
Who we’re looking for
Employment Consultant, WorkBC Vancouver (YWCA)
Like WCG, you believe in the power of work to transform lives. As an Employment Consultant , you’re part of a team that makes a difference by providing exceptional service to clients, employers and the community, and by extension, the Province of British Columbia through the WorkBC Employment Services program.
You love communication and using your customer service focus to assist clients to find employment. As an Employment Consultant, you’ll motivate and support clients through employment-specific training opportunities.
With a professional but empathetic lens, you’ll manage multiple client cases with the end goal of helping clients achieve and maintain sustainable employment, increased independence and self-sufficiency.
As a member of our strong and professional team, you will make a difference at the personal and community level by ensuring WorkBC clients achieve their employment goals and receive the best support possible.
What you’ll do
Assess clients to determine eligibility and ability to look for work as part of a larger, individual action plan
Manage assigned client case files in a primary information system (ICM), including documentation of client eligibility, client progress and results
Meet WorkBC program goals and service utilization targets
Maintain strong partner relationships internally and externally
Work proactively to maintain Centre job board
Attend Job Fairs and other employer related networking opportunities
Host community and employer events
Research and identify employers and sector opportunities on behalf of clients
What you bring
Strong communication and interpersonal skills
Experience coaching and mentoring clients, working with individuals with complex barriers and inclusion groups, and building partnerships with employers, community agencies, and other stakeholders
Knowledge of the local labour market, community resources and government assistance programs
Knowledge of job search techniques, career development tools and issues relating to unemployment
Advanced skills with MS Office and proficiency to quickly learn proprietary software
Adherence to confidentiality and professional codes of conduct
Post-secondary certificate, degree or diploma in a relevant field. Certified Career Development Practitioner (CCDP) designation preferred
Experience with provincial government and other online tools such as ICM and online employment services
What we offer
Comprehensive and flexible health and dental benefits
Ongoing learning and development opportunities
Generous time off policy to encourage work / life balance
A diverse and inclusive workplace with a track record of high employee engagement and teamwork
For complete job requirements, see the full Job Description .
WCG is an equal opportunity employer and is committed to providing an accessible, barrier free recruitment and selection process.
If contacted for an employment opportunity, please advise us if you require accommodation in advance of any part of the recruitment and selection process.
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