Customer Service Screener
Dynacare
Midland, Ontario
3d ago

Position at Dynacare

Dynacare is currently searching for a Customer Service Screener to join the team in our Midland, Ontario. This is full-time six month contract position.

Responsibilities :

  • Responsible for screening questions and data entry.
  • Ensuring all visitors entering the LHSC follow proper precautionary measures and wear appropriate personal protective equipment when required.
  • Ensuring effective, courteous and customer-centric communication with all internal and external clients.
  • Must have :

  • Completion of secondary-school level education.
  • Ability to wear full Personal Protection Equipment provided by the company.
  • Customer Service experience.
  • Demonstrated ability to communicate effectively, professionally and politely in English
  • Demonstrated ability to resolve customer concerns in a non-threatening, friendly manner.
  • Demonstrated high level of interpersonal skills required to succeed in a collaborative, team-oriented working environment.
  • Demonstrated ability to work in a fast-pace, sometimes stressful environment.
  • DNA of an Ideal Dynacare Employee

    I make a difference in people's lives. I am a caring, collaborative team-player who is passionate about quality and continuous improvement.

  • Caring - I demonstrate strong empathy and genuine concern for my colleagues, patients and customers.
  • Collaborative Team Player - I know I play a key role in helping the Dynacare team achieve success. I am comfortable in a changing environment, and I can easily manage multiple priorities.
  • Passion for Quality and Continuous Improvement - I am always looking to learn and solve problems. I am detailed oriented, adaptable and find ways to make things better.
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