Student Success Coach (Temporary)(Northern Location)
Glendale Community College
Rio Salado Community College
6d ago

$15.25 / per hour

Not Eligible for Benefits

This is a part-time, temporary position not eligible for benefits.

Work Schedule

  • Monday-Thursday, 8am-9pm; hours and shifts may vary based on location needs, up to 19.5 hours per week; must have flexible schedule;
  • some evenings and weekends may be required

    Job Summary

    Provides support for a successful and empowering learning experience by developing a positive rapport with a diverse population of adult education students.

    Essential Functions

    30% - Assists with retention efforts, student completion, and college and career transitions

    30% - Documents all student communication and inputs data on student progress; maintains contact with incoming and current students for proactive coaching, attendance, assessment, and follow up purposes

    30% - Collaborates with instructors, staff, and managers to support student success; provides appropriate student referrals to internal support departments and community partners

    10% - Performs related tasks in support of operations at the location

    Minimum Qualifications

    1. High School Diploma or equivalent

    2. Computer skills including Microsoft Office Suite to include Word, Excel, and PowerPoint

    3. Experience with data tracking

    4. Experience in customer service environment

    5. Effective written communication and organizational skills

    6. Experience working in a team environment

    Desired Qualifications

    1. Associate’s degree

    2. Experience managing participant caseloads in a fast-paced environment

    3. Experience working with diverse backgrounds and non-traditional learners

    Special Working Conditions

  • May be required to travel to various locations; please indicate in your cover letter / resume the desired work location(s);
  • positions are available at various RSC locations :

    Position is located at :

    Rio Northern is located at 1715 W. Northern Avenue, Phoenix, AZ 85021,

    EEO Information

    Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information.

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