TEAM LEADER, CLAIMS
Midland Transport Limited has become a leader in the transportation industry by providing superior quality service to our customers.
Our services include LTL, T / L, Courier Services, and Third Party Logistics / Brokerage which provide the convenience of one-stop shipping.
Midland Transport is currently seeking a full-time Claims Manager based out of Head Office in Dieppe, NB and reporting to the General Manager
Post-secondary education in business or transportation experience
5 years’ experience in the transportation industry. Claims experience will be considered a great asset.
Exemplary attention to details.
Ability to multi-task.
Strong organizational skills.
Strong ability to navigate in Excel, Word, Outlook, Facts, AS400, JD Edwards.
Practical accounting knowledge is a must.
Knowledge of the NMFC regulations, knowledge of transportation laws and contracts are considered assets.
Superior Quality Service, as is stated in our company values and mission is a must.
Professional written and verbal communication skills are required.
Bilingualism French and English is a great asset.
Key Responsibilities :
Work with Claims team, terminals, sales on incoming claims
Claims conflicts and goal resolutions
Identify recurring issues & develop and implement preventative measures
Review major claim issues with upper Management
Participate on conference calls for new business opportunities.
Review of legal contracts in relations to the claim laws and requirements
Weekly and period end financial reports
Work with outside carriers to resolve claims submitted