Senior Business Systems Analyst
CHC
Richmond, BC, CA
20h ago

Job Description : Reach Beyond! CHC provides unmatched helicopter services that enable our customers to reach beyond to work in remote and challenging destinations that limit others and come home safely.

We are dedicated to our purpose of getting our customers where they need to be, when they need to be there, anywhere in the world safely and reliably. Responsibilities

  • Demonstrating analytical and problem solving capabilities through the development and implementation of efficient reports, using multiple data sources.
  • Understanding the interactive nature of core business activities and provides recommendations for sustainable continuous improvement of information systems.
  • Assimilating data from Sales, Commercial, Supply Chain, Operations and Finance teams to ensure that lifecycle reports are reflective of the entire value chain.
  • Using multiple research methods to interpret complex qualitative and quantitative data to develop and promote business models and frameworks.
  • Eliciting, validating, and documenting functional and non-functional specifications and requirements using interviews, document analysis, workshops, and surveys.
  • Creating, publishing and tracking operational metrics.
  • Conducting Ad-hoc analysis using multiple systems and business intelligence support networks.
  • Developing work instructions for desired processes in collaboration with Safety and Quality.
  • Maintaining iterative improvements to short and long run forecasts.
  • Establishing and maintaining relationships with internal and external stakeholders.
  • Providing superior communication when delivering training, technical support or mentorship to multiple levels and business units.
  • Employees must comply with and adhere to all company policies
  • May perform other duties as assigned.
  • International travel may be required.Required Qualifications : Essential
  • Required Qualifications

  • Post-secondary education in computer science, business, engineering, related discipline or a combination of education, training, and experience.
  • Minimum of 5 years of Business Analyst or System Analyst experience.
  • Security clearance and passport is required.Skills / Experience :
  • Skills / Experience

  • Proficient intermediate-advanced practical experience with Excel, SQL Server, Salesforce, Tableau, SharePoint, AMOS (ERP or equivalent) and statistical software applications.
  • Possesses strong ability to manage multiple projects within short deadlines.
  • Demonstrated ability to define business requirements and solution designs.
  • Working technical knowledge of programming languages.Attributes / Behaviors :
  • Attributes / Behaviors

  • Ability to balance a varied and demanding workload.
  • Excellent written and oral communication skills.
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