Supervisor - Investor Relations
The Citco Group Limited
Yonge Street, Toronto , CA
4d ago

Since the 1940s Citco has provided specialist financial services to alternative investment funds, investors, multinationals and private clients worldwide.

With over 6,000 employees in 45 countries we pioneer innovative solutions that meet our clients’ evolving needs, and deliver exceptional service.

Our continuous investment in learning means our people are among the best in the industry. And our corporate social responsibility programs provide meaningful and fulfilling work in the community.

A career at Citco isn’t just a job it’s an opportunity to excel in an environment that genuinely supports your personal and professional development.

Investor Relations is responsible for processing all documentation and monies for investor transactions into our clients’ funds as well as producing and distributing all investor reporting.

The department verifies each investor to ensure eligibility and compliance with anti-money laundering requirements.

  • Supervision of work performed by Investor Relations and Senior Investor Relations Specialists
  • Participation in training of team members; assisting the Account Manager in preparation and execution of staff development plans
  • Review of trade packs, statements and NAVs
  • Monitoring and ensuring that investor transactions are properly reconciled and all documentation is complete
  • Review and approval of cash receipts and payments
  • Development and review of custom client reporting; liaising with IT to automate custom reporting
  • Review of investor and client correspondence
  • Ensuring adherence to controls and procedures; preparing and contributing to management control reports
  • Developing and monitoring Service Level Agreements
  • Provide excellent service to both investors and clients through both direct contact and support of your team
  • Taking a leadership role as a subject matter expert for the department
  • Maintaining knowledge of current regulatory and compliance environment as it effects our services and / or clients
  • Participating in projects when required
  • Post-secondary education
  • 2 5 years’ experience in Financial Services, preferably Hedge Fund Administration and / or Client Service with some exposure to accounting and performance reporting
  • Experience managing and training staff / people leadership
  • Knowledge of compliance and regulatory issues including Know Your Customer (KYC) and anti-money laundering (AML) policies
  • Strong client relationship skills
  • Excellent Microsoft Office Suite and Outlook skills
  • Exceptional attention to detail
  • Superior written and verbal communication skills
  • Ability to multi-task and manage multiple projects, and conflicting deadlines
  • Ability to work with large volumes of data
  • Ability to work independently and understand when to escalate
  • Ability to learn and follow established policies and procedures
  • A challenging and rewarding role in an award-winning global business
  • Opportunities for personal and professional career development
  • Great working environment, a calendar of social events for an engaging office community, competitive salary and benefits, and opportunities for educational support
  • Be part of an industry leading global team, renowned for excellence
  • LI-TJ1

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