Application Analyst x 2 (Montreal)
Canada, ON, Toronto
3d ago

Application Support Analyst (Bilingual / SQL / scripting / C#) Our client is hirng 2 Application Analyst responsible for delivering business-to-business application support to their enterprise clients.

The Application Analyst will combine strong technical and functional problem solving skills with a keen business sense to deliver top-notch client-focused support.

The ideal candidate will : Leverages strong analytical and problem solving skills to efficiently resolve incidents Provide clients with regular and timely incident updates Maintains the highest level of client satisfaction Reproduces and meticulously documents software defects Monitors, deploys and maintains client production environments Contributes to the support knowledgebase Assists with a wide variety of operational projects including : o Technical programming and scripting taskso Enhances the customer support experienceo Optimizes internal processes and procedures Minimum Qualifications Bachelor's Degree in Computer Science, Engineering, or relevant software / computer related fields Proficiency with SQL and an understanding of relational database systems Superior communication, organizational, and problem solving skills Good exposure to object oriented programming Familiarity with Microsoft Server Technology (e.

g.; Windows / SQL Server) Ability to work flexible hours and a willingness to be on call if required Preferred Previous client support experience French language skills C# / .NET / Silverlight

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