RESPONSIBILITIES include but not limited to :
Keeps current on assigned contractor account’ projects. Uses information to provide a value added to the sales transaction by anticipating customer requirements, recommending additional products and working to maximize the sales opportunity.
Provides appropriate information on suggested products and alternatives explaining features and benefits and providing application advice as required.
Suggests add-ons to complete the sale.
Process the sale as per policy locates product on the computer, checks to ensure stock availability and to confirm next available delivery date.
Maintains assigned account activity binder. Maintains accurate quotation report and updates regularly. Advises credit department of potential changes to account or updates to account information.
Prices volume orders as per guidelines, giving consideration to quantity, delivery and load building requirements. Uses quotation form to present prices to customers.
Prepares special orders, obtains the required information and specifications from customer, contacts Purchaser to establish and confirm price and available delivery date.
Coordinates direct shipment or pick-up from supplier.
Participates in store initiatives to grow and develop contractor business
Position requires individual to keep current on building construction trends, products and application techniques to maintain credibility with customer.
Basic and current knowledge of the building code is also required
Position requires the ability to be able to read and interpret a blueprint. The ability to prepare material estimates is a value added requirement
Position requires effective selling skills, and a commitment to providing excellent customer service
Position requires good communication and interpersonal skills to be able to assess customer requirements and make recommendations
Position requires a good working knowledge of RONA’s systems and procedures