Keyholder | Toronto Premium Outlets
Hallton Hills
20h ago


Aiding management in ensuring opening and closing procedures are performed correctly according to company’s policies. Provide customers with top quality service by meeting their needs and expectations.

Job Description


General Responsibilities

Achieve sales goalsOpening and closing of the storeEnsure stockroom is organized and is set up properly so staff can easily access merchandiseAssist management in overseeing day-to-day operations of storeWork towards balanced strengths in sales, operations, merchandising and personnel managementMaintain great interpersonal skills to ensure clean, effective communication with all Departments, store, colleagues and staffEnsure that Customer complaints and feedback are handled appropriately and in a timely mannerSupport / follow / implement / enforce store operations manual at all times and provide feedback on any updates / changes that might become necessaryEnforce all sustainability policies that are implemented by the company both locally and globally

Stock, Inventory & Loss Prevention Management

Ensure store shrinkage by partnering with the Stock Associate / Operations Manager / Sales Team through sound operational executionCash Registers & Safe : Ensure that the registers and safe are functioning properly and enforce back of house standards for cash / change accuracy along with timely bank deposits

Visual Management

Assist with implementation of visual display and merchandising as directed by the SM / Direct Report according to company’s standardsEnsure that all company information related to visual standards, received from Store Manager and Corporate is communicated to the team as needed

Store Maintenance Management

Oversee daily cleaning and physical up-keep of the inside and outside the storeFixtures, shelving, carpeting, lighting, and supplies : Maintain highest standards in the functioning, presentation and maintenance of store propertyEnsure proper levels of supplies are on hand at all times


Proven experience in a similar role within other fashion luxury companiesAbility to manage multiple tasks in a fast paced environmentProven ability to drive resultsExcellent organizational skillsCommercial awareness and strong business acumenEnhanced communication skillsPassion for fashion industryStrategic vision in order to develop the business and high level of personal performance


This is an exciting opportunity to contribute to the Balenciaga philosophy and to become part of a team that offers possibilities to learn and grow.

Talent development is a managerial principle at The Kering Group and we are committed to fostering interning mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.

Kering is committed to fostering a diverse workforce. We believe diversity in all its form enriches the workplace and our customer experience.

It opens up opportunities for people to express their talent, both individually and collectively, and it helps foster our ability to adapt to a changing world.

As an Equal Opportunity Employer, qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, disability, protected veteran status, or other characteristics protected by applicable law.

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