Préposé(e), Services Aux Visiteurs - Terrains de camping
Federal Public Service
10d ago

Visitor Services Attendant - Campgrounds

Reference number : CAP18J-018333-000070

Selection process number : 2018-PKS-BNP-T-RM-OC-137 Parks Canada - Visitor Experience - Banff Field Unit

Banff (Alberta), Banff National Park of Canada (Alberta)


Term - Various lengths beginning in April, 2019

$22.90 to $24.90 per hour (currently under review)

Closing date : 31 May 2019 - 23 : 59, Pacific Time

Who can apply : Persons residing within a 60 km radius of the Town of Banff, Alberta. Parks Canada Agency considers applications from individuals who have legal status to work in Canada.

Please indicate in your application the reason for which you are entitled to work in Canada : Canadian Citizenship, permanent resident status, or work permit.

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation.

All information received in relation to accommodation will be kept confidential.

When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies.

As positions become available, applicants who meet the qualifications may be contacted for further assessment.

Applications for this inventory competition will be pulled on December 3rd 2018. Subsequent applications will be pulled if and when required.

No cover letter required Respond to questions in the on-line application.

We will only accept on-line applications received via the site.

Persons who are unable to apply on-line must contact the person listed below prior to the closing date.

NOTE : When submitting your application to this selection process, you will

be required to answer screening questions to demonstrate how you meet the

Essential Qualifications (Education and all Essential Experiences).

Applicants must clearly demonstrate how they meet the Education and Experience factors listed in the Essential Qualifications when responding to the questions in the on-

line application. Applicants must clearly demonstrate how they meet these factors by providing concrete examples with significant details to explain WHEN, WHERE and HOW you meet each factor.

Please note that it is not sufficient to only state that these factors are met or to provide a listing of current or past responsibilities.

Resumes will be used as a secondary source to validate the experience described when responding to the questions in the on-line application.

Failure to clearly demonstrate how you meet the Education and Experience factors when responding to the questions in the on-

line application, may result in the rejection of your application.


Visitor service, revenue collection and daily cleaning / maintenance at campgrounds & day use areas to enhance the visitor’s experience.

  • This includes but is not limited to greeting visitors and providing orientation, information and direction; confirming reservations;
  • selling of campsites; daily cleaning of campground washroom and other facilities, day use area washrooms / pit privies, campsite cleaning / maintenance, grounds cleaning and litter picking and emptying of trash and recycling receptacles.

    Work locations could be Johnston Canyon / Bow Valley Parkway, Two Jack / Minnewanka or Tunnel Mountain.

    Work environment

    It is never too early to start applying for the best summer jobs in 2019!

    Do you want to contribute to the protection and enjoyment of Banff National Park? Do you want to be part of a dynamic team and workplace?

  • Do you want to work outdoors and share your passion for Banff with visitors? If so, working at Parks Canada's Banff Campgrounds & Day Use Areas is the job for you! Parks Canada is seeking applicants for Summer 2019;
  • apply now and get involved in an inspiring and meaningful organization!

    Intent of the process

    This process may be used to create a list of qualified candidates to staff similar positions with various tenures, security levels or linguistic profiles in same or other parts of the country.

    Positions to be filled : Number to be determined

    Information you must provide

    Your résumé.

    A response to a text question addressing the following :

  • Yes or no answer
  • Contact information for 3 references.

    In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

    A secondary school diploma or an acceptable combination of education, training and experience.


  • Anticipating and meeting public needs, and, resolving complaints
  • Handling cash and operating point of sales
  • Cleaning and maintenance practices
  • Working in a team oriented environment
  • The following will be applied / assessed at a later date (essential for the job)


  • Parks Canada, its mandate and values and principles
  • Banff National Park and the surrounding areas including visitor services operations and facilities
  • Banff Field Unit campground and day use area rules and regulations

  • Client Focus : Providing service excellence to internal and / or external client
  • Concern for Safety : Identifying hazardous or potentially hazardous situations and taking appropriate action to maintain a safe environment for self and others
  • Teamwork : Works collaboratively with others, readily shares information, knowledge and personal strengths, and seeks to understand and the perspectives of others to achieve common goals
  • Decision Making : Making decisions involving various levels of risk and ambiguity
  • Initiative : Dealing with situations and issues proactively and persistently, seizing opportunities that arise
  • Computer skills Performing in an electronic work environment; including but not limited to proficiency in Microsoft Office products

  • Exercises sound judgment
  • Communicates effectively
  • Demonstrates integrity
  • Strives for excellence
  • Personally connects with people
  • The following may be applied / assessed at a later date (may be needed for the job)


  • Willing and able to wear identifier clothing and personal safety equipment
  • Willing and able to work shifts, evenings, weekends, holidays, overtime and travel to various outdoor sites with some exposure to various weather conditions
  • Willing and able to perform tasks such as : lifting heavy items, picking litter, custodial tasks and campsite maintenance
  • Willing and able to dust, wash walls and windows. Clean washrooms
  • Willing and able to conduct repetitive tasks
  • Willing and able stand for extended periods of time, bend, stretch and work from ladders or step stools
  • Willing and able to be exposed to noxious odors from cleaning products and primitive rest facilities
  • Willing and able to demonstrate tasks to others
  • Conditions of employment


  • Obtain and maintain Reliability Status including fingerprints
  • Possession and maintenance of a valid driver’s license
  • Other information

    The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve.

    We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

    Travel cost for individuals who are not Federal Public Servants will not be covered.

    Living accommodations may not be provided

    Please submit your completed application, including all of the above-mentioned documentation. Failure to do so may result in your application being rejected.

    The Parks Canada Agency is established as a separate employer in the Federal Public Service under the Financial Administration Act.

    Persons appointed to the Agency continue to be part of the Public Service. The Parks Canada Agency operates under its own human resources framework outside of the Public Service Employment Act and in line with values of fairness, competence and respect, and its operating principles.

    In accordance with paragraph 8(2)(a) of the Privacy Act, information or material, whether provided directly by the candidate or otherwise obtained by the selection board, used during the selection process for the purpose of assessing a candidate may be used as part of the selection review and recourse processes.

    Such relevant information may be provided to third parties, such as other candidates or their representatives, who have a legitimate reason to be aware of that information.

    Persons who have received pay in lieu of unfulfilled surplus period, a Transition Support Measure (TSM) or an Educational Allowance and are re-

    appointed to the Parks Canada Agency are required to reimburse an amount corresponding to the period from the effective date of such reappointment or hiring, to the end of the original period for which the TSM and education allowance was paid.

    Please contact Catherine Bellerose, Human Resources Manager if you are one of these individuals to find out how this applies to your particular situation.

    Persons who are in receipt of a Canadian Government Public Service pension and are considering this employment opportunity with the Parks Canada Agency, should contact the PWGSC Public Service Pension Centre (1-

    800-561-7930) in order to determine the impact of an appointment on their pension benefit entitlements.

    Persons are entitled to participate in the appointment process in the official language of their choice.

    We thank all those who apply. Only those selected for further consideration will be contacted.

    Contact information

    Greg Price Date modified : 2018-12-13

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