TalentWorld is currently recruiting a Customer Service Representative Temporary in downtown Toronto.
Our not-for-profit client is looking for a Customer Service Representative to join their team for a 1-month contract with the potential to extend at a rate of $15.
00 / hr . The client is looking for someone who can be in touch via telephone and email with clients to provide information as well as assist in completing the necessary documents needed for the programs offered.
Customer Service Representative Responsibilities :
Delivering accurate and up to date information on company programs and services
Providing exceptional customer service by phone, email or in person
Providing clear direction to members regarding company programs
Documenting, recording, and reporting all relevant communication and information received
Directing feedback to necessary departments, using information and communication from members to improve internal processes
Other duties as assigned by manager
Customer Service Representative Qualifications :
Ability to work both independently and as a team player.
Ability to deal with confidential materials in an appropriate manner
Excellent written and verbal communication
Professional telephone etiquette
Exceptional interpersonal skills
Proven ability to work with MS office
Employment Conditions :
Pay : $15.00 / hr
Duration : 1 month contract with the potential to extend
Hours : Monday to Friday, regular office hours
Location : West end Toronto