For over 70 years Buckland has been working to help companies across the world experience global trade in a better way. Buckland employs a unique approach to global trade that focuses on combining trusted technologies and talented people that know how to use them.
As a customer-focused company, Buckland provides customers with a single source of unmatched Customs Brokerage (Canadian, US, Mexican), Trade Managed Solutions, Freight Forwarding, Trade Technologies and Warehousing / Distribution Services.
Buckland strives to provide customized services in a memorable way.
Reporting to the Supervisor, Canadian Operations, this position is responsible to ensure that release and entry is completed and submitted in conjunction with client within CBSA time frame.
The Team Leader spends 30-50% of the time managing the daily activity of their team including workload management and client service and staffing.
The Team Leader actively participates in hiring of staff.
What we can offer you
Competitive salary, benefits package and matching retirement plan
A friendly, collaborative work environment
Opportunities for professional development & ongoing learning
A chance to be part of a growing organization
Key Responsibilities :
To provide the highest level of customer service to clients, vendors and service providers in acquiring the proper import documentation.
Preparation of customs / internal documents while oversees Air Ocean team
Completes complex transactions including Tariff research and classification
Client servicing, including visits or meetings with customers and reporting of any issues to Manager, Canadian Operations.
Monitor work volumes and reports to ensure entries completed within custom guidelines
Assist Manager, Canadian Operations by supervising team members, conducting team meetings, monitoring attendance and work schedules, tracking performance and conducting reviews.
Completing other duties and projects as assigned
The ideal candidate will bring :
5+ years of industry experience
Secondary school diploma
Up to date C.S.C.B. Certified Customs Specialist and must maintain annual status
Understanding of customs tariff and FTA application
Demonstrated knowledge in Microsoft Office : Outlook, Excel and Word including the ability to manipulate data within a spreadsheet
Ability to quickly and efficiently perform internet parts search
Strong attention to detail and ability to handle multiple tasks
Intermediate knowledge of CCAPP Ability and desire to travel in Canada and the USA