Front Office Customer Care Part Time
Lastman's Bad Boy
Ottawa
4d ago

Job Description :

  • Welcoming clients at counter, and providing information as required
  • Handling of client calls for all issues relating to store operations and general inquiries.
  • Making connections and being dedicated to the clients
  • Promoting Team Work within all departments
  • Order entry and order verification of sales bills
  • Booking delivery appointments, investigating no stock issues
  • Advising Customers of any no stock issues
  • Handling Customer issues professionally
  • Balancing of cash and daily deposits
  • Processing and verifying client applications
  • Complete other responsibilities as assigned (filing documents, making phone calls for private sales events etc.)
  • Required Skills :

  • Excellent client relation skills a must
  • Must be able to work flexible hours; 40-44 hours weekly including week-ends and evenings.
  • Excellent oral & written communication skills a must
  • Strong analytical, problem solving and organizational skills
  • Basic accounting skills and dealing with cash and deposits
  • Fast paced environment must be able to handle stress and multiple projects at once.
  • Superior time management and multi-tasking skills
  • Required Experience :

  • Minimum 1-2 years office duties, Customer Care or related experience preferred
  • Experience handling cash, deposit & cash balancing
  • Must be flexible with shift times
  • High school diploma or equivalent
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