UX Lead, Shopify Home
Shopify
Canada
11d ago

As the UX lead for Shopify Home, you’ll drive the user experience for our most visible artificial intelligence (AI) product.

You’ll lead a team of designers, content strategists, and researchers to help hundreds of thousands of people grow successful businesses.

You’ll work closely with our data science teams to deliver an industry-leading recommendation system on one of the largest commerce platforms in the world.

What you'll be working on :

  • You’ll lead the redesign of our most prominent AI product by working with your team and your peers in product management, engineering, and data science.
  • Together you’ll establish the vision for this product, get buy-in from stakeholders, and iteratively launch new features that help merchants make better decisions.

  • You’ll grow and mentor your team of direct reports including product designers, content strategists, and UX researchers.
  • You’ll help them work towards their career goals and build the next generation of UX leadership at Shopify.

  • You’ll plan and recruit for the long term to build a fully-functioning multidisciplinary UX team.
  • You’ll work with your peer UX leads and senior UX leadership to contribute to the growth of the UX organization’s team and processes.
  • You're the ideal person for this role if you have examples of how you've :

  • Led the UX or product design direction of a feature or product with multiple user jobs. Led a project that incorporated AI, machine learning, recommendation systems, or data visualization.
  • Worked collaboratively with peers outside of UX (like product managers, engineers, or data scientists) to prioritize the needs of your users.
  • Managed relationships with lots of different stakeholders to balance business and user needs.
  • Helped a product team achieve a healthy balance of exploring a problem thoroughly while still shipping value early and often.
  • Thrived in an environment of rapid growth and change.
  • Been responsible for the performance management and career growth of one or more folks on a product design team. It’d be great if you’ve led folks from multiple disciplines like content or research.
  • Established, documented, and / or evolved a UX design system that facilitates multiple communication needs.
  • This is a permanent, full-time role onsite in our Ottawa, Canada headquarters. Relocation is an option from anywhere in the world.

    We know that applying to a new role takes a lot of work and we truly value your time. We are looking forward to reading your application thanks for your interest!

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