Manager, Business Insight Analyst
TD Bank Group
Ottawa, , Canada
10d ago

TD Description

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Department Overview It is our People who make the difference in the dynamic and diversified businesses of Personal Banking.

It is the engagement, development and recognition of the accomplishments of our employees that has created an environment where individuals are inspired to exceed business objectives.

Reporting directly to the Senior Manager, Credit Card Acquisition & Deals Analytics, the Manager, Business Insight Analyst, will work directly with the Personal Banking Product team to develop and implement best-

in-class analytical solutions and help make analytics a competitive advantage for TD.

The individual will be considered a business analytics subject matter expert for the Credit Cards line of business and will work in close consultation with Business leaders along with data and analytics teams across Personal Banking.

We are looking for a self-motivated individual who want to work in a fast paced and high impact business team. Job Type Regular Job Status Full Time Hours 9-

5 Business line TD Canada Trust Job Category - Primary Enterprise Data & Analytics Job Category(s) Enterprise Data & Analytics Job Description

  • Partner with product managers, business insight analysts and product data analysts on Personal Banking analytics initiatives
  • Serve as an authority on a given business domain and provide business expertise to place context around analytics discovery
  • Educate business partners and build awareness on how to interpret the data and analytics to drive decision making that will move the business forward
  • Develop analytic solutions to support insight generation that align to strategy and drive shareholder value
  • Lead large complex analytics projects to identify opportunities to further optimize our current strategies through self-initiated insights
  • Present insights back to executive leaders / business partners to drive strategic improvement
  • Build strong relationships with product partners and other key internal and external partners (Enterprise Analytics, Data Governance & Reporting, Marketing, Customer Strategy, etc.)
  • Challenge analytical thinking within personal banking product and guide junior analysts through tactical analytic plans and identify best practices
  • Lead cross product analytics initiatives and projects (e.g. R&D programs, Customer Lifetime Value)
  • Build understanding of big data and advanced analytics capability within Personal Banking
  • Job Requirements

  • Proven, passionate analytical thinker with track record of delivering business impact and results through developing and executing on innovative analytics solutions
  • Strong Problem solving skills, with a history of using data to understand not only what is happening, but why it is happening, and what can now be done to resolve the issue
  • Ability to use predictive analytics, customer segmentation, and sensitivity analysis to develop detailed business cases and explain business value of projects
  • Strong Financial Acumen and proven experience creating detailed business cases. Experience with the Credit Cards P&L a strong asset
  • Technical understanding to challenge business cases and analysis
  • Excellent interpersonal and communication skills, both written and verbal
  • Ability to work in and across teams, manage stakeholders and align leadership including demonstrated teamwork and ability to build deep relationships with different business partners
  • Strong organizational skills, with the ability to work in a fast paced environment and manage multiple deadlines and priorities
  • Strong understanding of test and experimental design (Test and Learn)
  • Aspirations to build in-depth industry knowledge, including current big data trends and challenges globally
  • Experience with R, Python, and Hadoop or other distributed file systems an asset
  • Additional Information Educational Requirements / Accreditations :

  • Advanced university degree in Statistics, Mathematics, Engineering, Economics or other analytically based discipline, preferably at a Masters degree or above
  • Other Experience :

  • 5+ years of relevant experience in analytics, data science and / or consulting, ideally in an influencing or advisory capacity
  • Working knowledge of general banking / consumer finance products, policies and operations.
  • Strong organizational skills, with the ability to work in a fast paced environment and manage multiple deadlines and priorities
  • History of delivering business impact and results through developing and executing on strategies over both short term and longer term
  • Strong knowledge of analytical tools such as SAS, SQL, and MS Office applications such as Access, Excel and Power Point.
  • Experience with R, Python, and Hadoop an asset.


    At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported.

    We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve.

    If you require an accommodation for the recruitment / interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

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