Patient Support Director
Oakville, ON, CA
2d ago
source : PostJobFree

Under the direction of the Senior Director, Programs, the Director is responsible for participating in projects; overseeing the strategic, budgetary and operational activities of the Specialty Services Programs.

The Director is responsible for the operations of our full range of services for the specific programs. The position will participate in other related projects and perform other functions as may be required from time to time.

  • PRIMARY DUTIES AND RESPONSIBILITIES : Manage the existing team for operations related to Specialty Services ProgramsDirect the efforts of the team developing project plans for the business owner and manage the financials of the department in conjunction with the finance and respective client;
  • including management of budgets.Responsible for the day to day management of the clientParticipate in strategic and tactical planning sessionsMake recommendations in the development of long-term strategiesPresent strategic and operational plans for the development of key business units, continued company growth and profitabilityUndertake the primary role in establishing / assigning appropriate account management implementationAssess and develop improvement plans for the Specialty Services management & operationsUndertake the primary role in establishing / assigning appropriate account management implementationLead proposal writing, contracting, client presentations, and pricingEstablish Business Plans, objectives and implementation strategies for integrated programs operating in the Specialty Services, including process flows, organizational structure, budgeting, resource allocation, and productivity tracking and improvements.

    Responsible for Talent Management, Motivating Teams and Career Development StrategiesPerforms related duties as assigned.

  • University degree in applicable field;Requires broad knowledge and training in the fields of business administration, accountancy, sales, marketing, or similar vocationsRequires a minimum Seven (7) years of experienceAt least 5 years in a progressive management roleA minimum experience in the pharmaceutical industry is an assetGeneral knowledge of reimbursement, patient assistance programs, database elements and functionality;
  • operational policies and processesUnderstand the technology’s direction, trends and strategic business impact on key client initiativesDynamic leader who can energize multidiscipline work teams to learn and apply new skills and / or techniques to respond to the business needsKnowledge of full service call center programs an assetSchedule : Full-time

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