Bell Attendant (Overnight Shift 11:00 PM to 7:30 AM) Hol Inn Air
Easton’s Group of Hotels
Toronto, ON, CA
18h ago

Holiday Inn Toronto International Airport is looking for someone with strong customer service skills to join our team as a Guest Services Associate!

This is a full time position

Benefits

  • Health & Dental Benefits
  • Deferred Profit-Sharing Plan
  • Retirement Savings Plan
  • Onsite Gym / Pool
  • Employee Events
  • Career Development
  • Hotel Discounts at other IHG Properties
  • What will you be doing as a Guest Services Associate?

  • Greet Guest at the door upon arrival
  • Promptly and safely transport luggage to and from guest rooms. May secure, tag and store luggage at guest’s request.
  • Explain and promote hotel facilities, outlets, and services to guest and provide information to guests regarding local attractions and activities.
  • Respond appropriately to guest complaints. Inform supervisor of major problems, complaints, disturbances or dissatisfied guests.
  • Conducts property walkabouts, monitors and reports on any safety issues throughout the hotel
  • Responds to any safety issues reported by guests and employees.
  • What are the requirements this role?

  • Communication skills are utilized a significant amount of time when interacting with clients, guests and employees.
  • Reading and writing abilities are utilized often when completing departmental records / logs, reading road signs, etc.
  • Able to work nights, weekends, overnights and / or holidays.
  • G Drivers License
  • About the Hotel

    Holiday Inn Toronto International

    Airport is a large 451 room full-service hotel, owned and operated by Easton's Group of Hotels. Close to Pearson Airport, it features a large restaurant and bar with over 20 000 square feet of banquet space.

    About the Ownership Group

    Easton's Group of Hotels is an award-winning hospitality company specializing in hotel management. As a strong franchise partner with Marriott, Starwood, Hilton, and IHG you will work with the world's strongest brands and an enormous amount of opportunity to learn, develop and grow your career.

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