Senior Manager, Vendor Support
Loblaw Companies
1 Presidents Choice Circle, Brampton, ON
3d ago

Referred applicants should not apply directly to this role.

All referred applicants must first be submitted through Workday by a current Loblaw Colleague.

Location :

1 Presidents Choice Circle, Brampton, Ontario, L6Y 5S5

The decision to join a company is a big one. We have opportunities for hard working, energetic and reliable people just like you.

Why is this role important?

The Senior Manager, Vendor Support is a newly created role that will lead a team of analysts in supporting the ongoing management of the Loblaw Data Insights & Analytics (LDIA) Portal.

The team is tasked to be accountable for servicing vendors’ regular needs and queries, including but not limited to trouble shooting technical support, data interface questions and general inquiries.

The Senior Manager will collaborate with and influence cross functional teams in

What You'll Do :

  • Lead a team of analysts who will provide vendor relationship support in a timely and accurate manner for data users and general vendor loyalty queries, including technical, financial and legal for 300+ CPG vendors
  • Proactively highlight opportunities to develop and enhance existing tools and processes
  • Support the delivery of relevant training programs that educates and engages vendors
  • Work cross-functionally with internal stakeholders (Data Operations, Technical Developers, Category Management) to support vendor relationship management and help triage issues that arise
  • Coach, develop and mentor direct reports
  • What You'll Need :

  • 3-5 years of management level experience with direct reports
  • Strong team leader and ability to build and maintain effective cross functional relationships and influence across all levels of the organization
  • Thorough knowledge of Retail / CPG POS data (such as Precima Top Shelf, Nielsen MarketTrack or alternative retail data platforms)
  • Proven problem resolution and critical thinking skills
  • Extremely well organized, able to multi-task and prioritize workload
  • Ability to communicate effectively to senior audiences both internally and externally
  • How You’ll Succeed :

    At Loblaw, we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections.

    If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today.

    In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct it reinforces what our customers and stakeholders expect of us.

    Employment Type : Full time

    Type of Role : Regular


    Loblaw recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization.

    Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

    Please Note : If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.

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