Branch Service Manager
Red Seal Recruiting Solutions Ltd.
Langley, British Columbia
4d ago

Benefits : Comprehensive Benefits Package. Relocation assistance may be provided for the right candidate.

Shifts : Monday to Friday 40 44 Hours per week.

Education : Trade certification and / or post-secondary education with experience.

Experience : 5 7 years related industry experience .

Skills and Abilities :

  • Attention to detail and client-focused.
  • Technical background, business acumen, customer service skills, change management / Lean management experience, and people management experience.
  • Superior verbal and written communication skills.
  • Professional, accountable, and takes pride in their work.
  • Excellent organization and time management skills.
  • Duties and Responsibilities :

  • Train, schedule, supervise, evaluate, and discipline team members.
  • Establish and maintain operating system and procedures that maximize the effectiveness of field services personnel.
  • Review daily records to ensure that all quality and quantity standards are being met.
  • Ensure that all government and company requirements relating to safety, health and environment are strictly adhered to and enforced.
  • Ensure that staffing is adequate and capable of satisfying the field services needs of the company and its clients in the most cost-effective manner.
  • Adjust labour up or down as required to maintain cost ratios below the accepted budget.
  • Plan all operations work to maximize the efficiency of the facility, service work force, materials, supplies, equipment and tools.
  • Additionally, track productivity for labour and material costs.

  • Ensure payments are received for work completed within the agreed payment period.
  • Establish branch operating priorities, service and installation methods and standards of motors and parts, operating systems and procedures for the groups reporting to the Branch Services Manager.
  • Other duties as required.
  • Working Conditions :

  • Standing, sitting and walking for extended periods.
  • Carrying items, use of hands, eyes, arms and voice.
  • Welding Fabrication / Manufacturing Environment.
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