Established since 1879, Birks is a luxury jewelry store whose reputation is built on quality, exclusivity, unique design and excellence in service.
We pride ourselves in offering meaningful experiences and in building intimate relationships with each and every one of our clients.
As a Representive, Gold Exchange you will get to embody our belief in the promise of a brighter tomorrow through each interaction.
This is a part-time temporary, freelance position. The incumbent will be working event based and will be required to travel between stores.
ARE YOU OUR HIDDEN GEM?
The Representative, Gold Exchange makes the client’s needs his / her first priority. He / she strives to maintain client relationships, provides exceptional client service and continuously represents Birks in the highest regard.
The incumbent is knowledgeable about Company policies and guidelines for purchasing gold, conducts accurate gold testing and provides concise information to clients regarding cost, and return policies.
The Representative, Gold Exchange will be expected to
Manage day-to-day cash flow activities by ensuring that they have sufficient cash on hand to complete customer transactions and maintaining records of sales and purchases.
Prepare the deposit of the left over floatPrepare to Gold buying package for a shipment to head Office.Dress appropriately, in a professional and well-groomed mannerMaintain a professional attitude at all times and always conducts business with integrityComply with all Company’s guidelines, policies and procedures as outlined in the Store Operations manualOffer assistance to and builds effective working relationships with team membersOur ideal candidate has
OUR PROMISE OF DELIGHT
In return for your commitment to excellence, we offer