What you will do
You will be responsible for
maintenance, configuration, and reliableoperation of computer systems, servers, workstation, Active directory, Sharepoint and Virtual machines.
To besuccessful in this role, you should have excellent IT troubleshooting skillsand hands-on experience with various operating systems.
How you will do it
Responsible for themaintenance, configuration, and reliable operation of servers, workstations,sharepoint and virtualization,
Install and upgradecomputer components and software, manage virtual servers, and integrateautomation processes
Troubleshoot hardwareand software errors by running diagnostics, documenting problems andresolutions, prioritizing problems, and assessing impact of issues
Provide documentationand technical specifications to IT staff for planning and implementing new orupgrades of IT infrastructure
Perform or delegateregular backup operations and implement appropriate processes for dataprotection, disaster recovery, and failover procedures
Lead desktop andhelpdesk support efforts, making sure all desktop applications, workstations,and related equipment problems are resolved in a timely manner with limiteddisruptions
Responsible forcapacity, storage planning, and database performance
What we look for
Associate’s Degree in
Computer Science, Computer Engineering,Management Information Systems,
or other related field orequivalent job related experience.
Comprehensiveknowledge of key operating systems (e.g. Microsoft, Linux, etc.), networksecurity, firewall, and anti-virus technology and systems
5+ years ofprofessional experience within IT or IT Security Operations
Working knowledge ofvirtualization, VMWare, or equivalent
Strong knowledge of implementingand effectively developing helpdesk and IT operations best practices, includingexpert knowledge of security, storage, data protection, and disaster recoveryprotocols
Upgradesystems and processes as required for enhanced functionality and security issueresolution
Advanced knowledge of systemvulnerabilities and security issue
Administrateinfrastructure, including firewalls, databases, malware protection software andother processes
Microsoft CertificatedSolutions Expert(MCSE), Cisco Certified Network Associate (CCNA)
is an asset
Johnson Controls and each of its Canadian subsidiariesare committed to providing reasonable accommodations to applicants, candidatesand employees with disabilities, in accordance with applicable human rightslegislation
and, in Ontario, in accordance with the Accessibility forOntarians with Disabilities Act ( AODA ). When requested, accommodations will be provided throughout all stages ofthe recruitment and selection process.
To request an accommodation please click
for your reference, and can be made available in accessibleformats upon request.
Overtime Status : Non-exempt