customer service assistant
Fastenal Canada
Chatham, ON, CA
2d ago
source : Job Bank

Secondary (high) school graduation certificate

Work Setting

  • Retail / wholesale establishment / distribution centre
  • Specific Skills

  • Address customers' complaints or concerns
  • Access and process information
  • Sell merchandise
  • Maintain records and statistics
  • Issue receipts and other forms
  • Explain the type and cost of services offered
  • Arrange for billing for services
  • Arrange for refunds and credits
  • Answer inquiries and provide information to customers
  • Perform general office duties
  • Order office supplies and maintain inventory
  • Security and Safety

  • Driving record check (abstract)
  • Transportation / Travel Information

  • Valid driver's licence
  • Work Conditions and Physical Capabilities

  • Fast-paced environment
  • Work under pressure
  • Attention to detail
  • Tight deadlines
  • Personal Suitability

  • Effective interpersonal skills
  • Team player
  • Excellent oral communication
  • Excellent written communication
  • Client focus
  • Punctuality
  • Apply
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