Manager, Partnerships (Account Manager)
Points International
Richmond St W, Toronto, ON MH G, Canada
2d ago

Job Description

Points is looking for a Manager, Partnerships to join our Relationship Management team for an 13 month contract position in our Toronto office.

As a Manager of Partner Relationships you are available and responsive to the needs of our partners AND accountable for developing and growing our partnerships over time.

You will actively support product launches, initiate marketing campaigns and play a key role in driving the sales process.

With a positive customer orientation you will help our team achieve annual revenue targets. The Manager of Partner Relationships will be organized, collaborative, prioritize well, and have strong experience in loyalty, e-commerce or advertising.

Reporting to the Senior Manager, Partnerships, the Manager, Partnerships will be responsible for :

  • Work with our partners to establish annual financial targets and design plans for exceeding them
  • Assist in the execution of marketing campaigns across all products and become the partners’ trusted advisor
  • Work closely with internal teams across the organization to continuously inform and evolve partner strategic plans in accordance with corporate goals
  • Proactively manage a pipeline of new product opportunities that strategically align with the objectives of our partners
  • Coordinate and lead status calls with partners to review key milestones, active projects, new business opportunities and outstanding issues
  • Prepare partner reports and presentations that summarize historical performance, draw out insights and inform future planning
  • Collaborating with both Marketing and other departments (Business Development, Relationship Management, Product, IT Development) in order to influence, enhance and communicate product launches, marketing campaigns and new Partner opportunities while ensuring alignment with business objectives.
  • Some limited travel may be required
  • Qualifications

  • Minimum of 3 years of account management experience
  • Post-Secondary degree or applicable work experience
  • Loyalty experience is an asset
  • Excellent communication (written and oral) and presentation skills
  • Proven ability to cross-sell and up-sell new opportunities
  • Ability to manage multiple high priority tasks in a fast-paced environment
  • Strong project management, group collaboration, attention-to-detail, organizational skills and ability to be self-reliant and driven to achieve goals
  • Excellent analytical skills required to analyze data and provide insights
  • Strong computer skills including MS Office Suite (particularly Excel and PowerPoint)
  • Additional Information

    The health and safety of Points’ employees, guests and business partners is a very high priority. Our view that maximizing COVID-19 vaccination rates among employees is one very important strategy to lessen the hazard of COVID-19 in our physical workspace.

    As such, all new Pointsters are required to be fully vaccinated in accordance with their regional guidelines.

    Points is an equal opportunity employer and is committed to providing an accessible recruitment process.

    We welcome applications from all qualified individuals and are committed to equal employment opportunity regardless of gender identity or expression, race, ethnic origin, creed, place of origin, age, sex, marital status, physical or mental disability, sexual orientation, and any other category protected by law.

    Upon request we will provide accommodation for applicants with disabilities.

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