Senior IT Network Analyst
Life Labs
Toronto, Ontario, Canada
5d ago

Accountabilities

  • Manage, troubleshoot and resolve internetwork communication problems on mission critical IP based networks
  • Configure and support Cisco Data Networks Wired and Wireless
  • 3rd tier Customer support
  • Configure and support Palo Alto Firewalls
  • Configure and support F5 appliances
  • Monitor all areas of network infrastructure and provide solutions to problems
  • Optimize network infrastructure to provide business continuity
  • Conduct root cause investigations and meet established KPI’s for problem resolution.
  • Thorough knowledge of advanced protocol / trace analysis, statistical analysis and performance analysis
  • Develop and write network infrastructure support documentation
  • Contribute to planning, designing, and developing local area networks (LANs) and wide area networks (WANs) across the organization.
  • Participate with the installation, monitoring, maintenance, support, and optimization of all network hardware, software, and communication links while ensuring minimal network downtime.
  • Diagnose, resolve, and document hardware and software network problems in a timely and accurate fashion, and provide end user training and support where required.
  • Acts a primary liaison between equipment / maintenance vendors and IT for issues related to networks
  • Assume additional duties as defined
  • Requirements :

  • Bachelor’s Degree or Post-secondary diploma in related field
  • A minimum of 10 years of related work experience
  • Knowledge of and experience in LAN and WAN technology, engineering, design, vendor equipment, and carrier services
  • Cisco network certification is an asset
  • Demonstrated ability to multi-task and possess good decision making skills
  • Excellent team interaction skills with strong written and verbal communication skills
  • Requires excellent analytical and problem solving skills
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