Server- In-Room Dining
Hyatt Corporation
21d ago

Description :

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

Hyatt Regency Vancouver is seeking a dedicated customer service individual to join In Room Dining as Regular Server.

In Room Dining Servers duties and responsibilities include but not limited to :

  • Providing prompt, courteous, and efficient service
  • Providing a consistently high standard of food and beverage service
  • Effectively handling guest concerns and exceeding guest expectations
  • Handling cash or cards payments
  • Executing of food orders, amenities and requests
  • Picking up tables, trays and dishes on guest floors
  • Providing general hotel and area information and activities whenever guest asks
  • Ensure completion of side duties for all IRD stations
  • Ensure a clean and safe working environment, and actively participate in health and safety initiatives
  • Adhere to all hotel environmental policies and initiatives
  • Candidate must be available to work weekend mornings starting at 6 : 00AM and evenings starting 4 : 30PM.

    Starting wage for this position $13.12 per hour, after six months wage is at $15.30 per hour, and after one year full wage is $17.

    49 per hour plus gratuities.

    Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether its career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

    You are more than welcome.

    Visa Requirements : Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

    Qualifications :

    o Must have a true desire to satisfy the needs of others in a fast paced environment. o MUST be available to work various shifts and start at 6am for morning shifts and be able to work late for evening shifts o Must have BC Food Safe certificate o Must have BC Serving it Right certificate o Must possess refined and professional verbal communication skills.

    o Must be fluent in the English language o Must have basic math / calculation skills o Must have at least one year of previous customer service experience o Knowledge of a second language is considered an asset o Good knowledge of the city is considered an asset

    Physical Aspects of Position (include but are not limited to) :

    o Constant standing and walking throughout shift o Frequent lifting, pushing, pulling and carrying of up to 25lbs o Occasional kneeling and bending o Occasional ascending or descending stairs and ramps

    o Capable of performing repetitious duties

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