Research Assistant / Coach
Nova Scotia Health Authority and IWK Health Centre
Halifax, Nova, Ca
6d ago

Department / Program : Centre for Research and Family Health (CRFH), Research Services

Type of Employment : Casual Relief x 3 position(s)

Req ID : 45667

Union Status : Management / Non Union Bargaining Unit

Compensation : $15.8843 - $20.0652 / hour

Posting Date : December 09, 2016

Closing Date : Open Until Filled

Start Date : 01 / 13 / 2020

The IWK Health Centre is an internationally recognized and respected academic health sciences centre located in Halifax, Nova Scotia, providing tertiary and primary care for two million women, children, youth and families across the Atlantic region.

The IWK is committed to a workplace where our staff, physicians, learners and volunteers reflect the patients, families and communities that we serve.

We seek and encourage applicants who reflect our broad diversity, and we are committed to reducing barriers to employment and career growth.

Position Summary

The Centre for Research in Family Health (CRFH) is developing a long-distance trauma intervention based on the Narrative Exposure Therapy that will be conducted by coaches.

This position will be a combination of being a coach delivering long-distance interventions to different populations (parents of neurodiverse children and firefighters) and of administrative tasks in these research projects.

The extensive training and supervision that is required to become a trauma coach will be provided. After the training, the coach will support participants on narrating and processing their traumatic experiences in order to decrease Posttraumatic Stress Symptoms.

There will be a total of 3 coaches working in this project. From January to March, the work will focus on the preparations of the project, with 1 trauma coach / research assistant involved.

Two more coaches will be hired when the practical phase of this project starts.


  • Provides trauma intervention via video to different populations suffering from Posttraumatic Stress Symptoms
  • Administers semi-structured interviews and questionnaires about mental health
  • Actively takes part in the training to become a trauma coach
  • Ensures that continuity of care is delivered to all participants as per the Research Good Clinical Practice (GCP) and study protocol
  • Establishes positive and trusting relationships with participants
  • Implements protocols to provide guidance and appropriately address participants’ situations
  • Maintains the strictest confidentiality of each and every participant’s situation as well as of other coaches
  • Participates in our safety procedure for coaches (e.g., participation in supervision and peer support, implementation of self-care strategies)
  • Records and maintains adequate notes about appointments with participants
  • Reports any concerns or safety issues about participants immediately to the Study Coordinator and the Principal Investigator
  • Responsibilities continued

  • Schedules participants’ appointments
  • Assists with research projects, e.g., the recruitment of participants, processing study referrals, maintaining confidential participant files and electronic records
  • Assists in preparation of a variety of documents : manuscripts, letters, memos, abstracts, research grant applications, ethics applications, reports, academic posters
  • Assists with data management (e.g., entering data, maintaining databases)
  • Schedules, coordinates, and organizes meetings : prepares agendas, attends meetings and records, transcribes, and distributes minutes, prepares overheads, slides, posters and Power Point presentations
  • Answers phone calls and email messages promptly, relays messages, processes incoming / outgoing mail and composes correspondence, types / transcribes reports and correspondence, establishes and maintains office filing systems to ensure efficient storage and retrieval of material, maintains databases and reference materials, and conducts computerized literature searches.
  • Hours of Work

    Flexibility is required, e.g., some evenings or weekends may be required to offer convenient times to participants.


  • Bachelor’s Degree or equivalent experience in a related discipline, such as psychology, nursing, family studies is preferred.
  • Excellent interpersonal communication skills required (both verbal and in written)
  • Outstanding relationship-building capabilities required
  • Excellent ability to actively listen and be empathic required
  • Positive and compassionate attitude about working closely with traumatized people on life-threatening experiences required
  • Open-mindedness, respect, and acceptance towards diversity in all aspects required
  • Willingness to follow coach protocols required
  • Openness to reflect your own experiences (in order to prevent them from affecting you in your work with participants) is necessary (information will only be used for the coaches well-being)
  • Excellent organizational skills, time management, attention to detail, initiative and ability to work with minimal supervision and productively within a team required
  • Excellent problem solving skills required
  • Excellent English spoken and written is required. Competencies in other languages are an asset; French preferred
  • High degree of computer literacy and working knowledge of computer programs, including Windows, Outlook, Microsoft Word, Excel, PowerPoint as well as Adobe Acrobat, and internet resource use required
  • Experience in a related role in a health centre or university / academic environment preferred
  • Familiarity with the Tri-Council Policy Statement, Good Clinical Practice and granting agency guidelines is a strong asset
  • Experience in a research environment is a strong asset
  • Thank you for your interest with the IWK Health Centre. Please sign in to create a profile and set-up Job Alerts for positions of interest.

    Please Note :

    I f you are an employee of the IWK Health Centre, please apply through the internal careers page to ensure you are flagged as an internal applicant.

    Applications are accepted until 11 : 59 PM on the Closing Date.

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