Branch Manager
Summit Search Group
Vancouver, BC
2d ago

Position : Branch Manager

Location(s) : Nanaimo, Langley, Burnaby, Kelowna and Vancouver

Our client is a leader in the HVAC industry across Canada, who is known for providing quality customer service to dealers, contractors, and engineering firms among other key players.

Due to growth and increased activity, they have engaged Summit Search Group to find them a Branch Manager in multiple locations across BC.

Summit Search Group is the leading recruitment agency in Sales, Marketing, Management and Executive Search across Canada.

The Branch Manager plans, organizes, directs, controls and evaluates the operations of the branch.

Key Responsibilities :

  • Lead and support the development of a team of HVAC professionals with a mentality that drives customer satisfaction, sales / revenue growth and cost containment
  • Build staffing plans and forecast staffing level requirements to maximize customer service and meet our service commitments
  • Measure, monitor and drive achievement of all Operational metrics and provide appropriate reporting and analysis
  • Lead and support the development of a Growth through Service mentality that drives customer satisfaction and future business growth
  • Coach and manage a team of Technical professionals to maximize their performance, engagement and achievement of objectives
  • Qualifications :

  • You are a determined self-starter with a high degree of integrity, sense of urgency, passion for high performance and attention to detail who thrives working in a team environment and individually
  • Gas Fitter 2 license required
  • Knowledge and technical experience within the HVAC or Plumbing industry is required
  • 3-5 years of progressive experience overseeing a field operations team within the HVAC industry an asset
  • Sales experience and a demonstrated ability to meet sales quotas would be an asset
  • Demonstrated results in driving process control, productivity / quality improvement
  • Excellent communication (written, verbal and presentation), interpersonal skills along with innovative thinking and problem solving skills
  • If you have HVAC experience, are passionate about customer service, and have a strong sales drive, we would love to hear from you.

    Please apply directly or contact Kelly Lynch kellylynch summitsearchgroup.com.

    Although we appreciate all interest only those who are qualified for this position will be contacted.

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