Operations Manager- The Brick
ID 2022-21978 Posted Date 1 hour ago(9 / 19 / 2022 5 : 00 PM) # of Openings 1 Job Locations CA-ON-Sarnia Job Category Retail Management Position Type Permanent Full-Time
Is this job for you?
Do you believe in putting the customer first?
Are you a team player and do you have an incredible sense of leadership?
Are you motivated by achievement goals?
The Brick is actively seeking to expand our management team. We need enthusiastic people with a great customer focused attitude! The winning combination of team spirit and desire for career focused growth will ensure a rewarding experience in one of our fabulous retail locations!
Reporting to the Store Manager, the Operations Manager will have the following responsibilities :
Implement, communicate and ensure compliance with all operating procedures, processes and policies
Recruit and develop employees through coaching, mentoring and training ; set goals with employees and conduct performance appraisals
Handle escalated customer service issues and offer solutions
Increase location profitability and efficiency
Maintain excellence in store merchandising, detail and customer service
Ensure 100% customer satisfaction
Promote team work within all departments
Minimize errors and ensure a high-level of data entry accuracy
Maintain store inventory levels and accuracy
Control and reporting of Accounts Receivable and Accounts Payable
High school diploma or equivalent; post secondary education an asset
2 or more years of Supervisory or Management experience in a Retail environment
2 or more years of Customer Service or Sales experience
Successful track record in customer service, operations and merchandising
Excellent communication, interpersonal and problem solving skills
Ability to lead, motivate and manage a team
Highly developed time management and organizational skills
Working knowledge of retail operating systems
Flexibility to work any shift, including evenings and weekends, as required
Why The Brick?
Flexible employer-paid benefits including Health, Dental and Paramedical Services for you and your family
Career progression program
Access to free personal development training
Employee discounts & Personal "Paid" days off
Recognition, incentives, prizes and giveaways!
Be a part of Canada’s largest home furnishings retailer!
We welcome all abilities to apply.
The Brick is committed to accommodating applicants and associates with disabilities. Should you require accommodation to participate fully in the recruitment process, please email careers
We thank all those who apply; however, only those applicants chosen for an interview will be contacted.
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