inbound customer service representative - contact centre
Assistance Services Group a SYKES company
Steinbach (MB)
6d ago
source : Gouvernement du Canada

Education

Secondary (high) school graduation certificate

1 to less than 7 months

  • Specific SkillsAddress customers' complaints or concerns; Access and process information; Answer inquiries and provide information to customers;
  • Receive and log complaintsBusiness Equipment and Computer ApplicationsMS Windows; Internet; Database software; MS OutlookWork SettingPrivate sectorSecurity and SafetyBondable;
  • Criminal record checkWork Conditions and Physical CapabilitiesFast-paced environment; Work under pressure; Repetitive tasks;
  • Attention to detailWork Location InformationVarious locationsPersonal SuitabilityEffective interpersonal skills; Flexibility;
  • Team player; Excellent oral communication; Excellent written communication; Client focus; Reliability; Organized; Punctuality

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