Job Summary :
The incumbent performs planning, organizing, implementation, coordination, and communication for the City’s information technology projects and initiatives.
Duties and Responsibilities :
Administer the implementation of assigned IT projects, work packages and tasks. Assist the Manager of BTS or designated IT project manager in initiating, planning, executing, monitoring and controlling, and closing of IT programs and projects.
Develop project plans that align major activities, key deliverables and milestones; develop project timelines and schedules;
develop resource plans; etc.
Ensure all requirements, project plans, scope, schedule / timelines, and changes to commitments are agreed upon, documented and communicated to all relevant stakeholders.
Review and manage project changes through a formally defined change control process.
Coordinate and meet regularly with project stakeholders to obtain buy-in, track progress, discuss project changes, and resolve project issues.
Perform problem and risk management : detect early, track, resolve, and mitigate problems and risks to maintain commitment to key target dates and to achieving milestones.
Ensures project resources (internal and external) are utilized effectively and efficiently. Manage relationships with vendors / suppliers and service providers;
monitor their performance and compliance with contracts and agreements.
Perform project administrative tasks including scheduling stakeholder engagements and meetings, documenting decisions and meeting outcomes (minutes), drafting timely project reports, processing quotes, purchase orders and invoices.
Coordinate and organize key elements of post-implementation trainings and communication campaigns (participants, logistics, equipment, facilities, etc.).
Provide input into various departmental objectives including but not limited to : budget, policies, procedures, standards, plans and processes, etc.
Adhere to IT Service Management (ITSM) and Systems Development Lifecycle (SDLC) principles and project management methodology and best practices
Coordinate, prepare, process and evaluate purchasing instruments (i.e. RFP’s, RFQ’s, contracts, purchase orders, etc.) in compliance with procurement practices
Follow, so far as is reasonably practicable, established safety procedures and standards.
Perform other related duties and tasks as assigned.
This description contains the elements necessary for the identification and evaluation of the job. The incumbent may be required to perform other related duties.