Ambulatory Booking Clerk/Secretary (TFT)
Vancouver Coastal Health
Vancouver, BC, CA
10d ago


POSTING NUMBER : 109843-hle

Number of Positions : 1

Job Title : Ambulatory Booking Clerk / Secretary Union Code : (100) Facilities HEU Job Pay Grade : 16 ($21.66 - $21.66 per hour) Status (FTE) : Temporary Full Time -

Vacation Relief-Indefinite (1.00 FTE) Dept / Work Area : Ambulatory Care Clerical / DHCC Work Location : VGH 12th & Oak Additional Sites : Ambulatory Care Clinics Home Site : (01) Vancouver General Hospital Shift Times : 0730-

1530 / 0800-1600 / 0830-1630 / 0900-1700 / 1100-1900 Days Off : Sat, Sun, Stats Start Date : NOV 05, 2018 to Indefinite or until return of incumbent


Within the context of a client and family centered care model and in accordance with established vision and values of the organization, position provides scheduling / booking, clerical and reception functions for the area.

Duties include scheduling and booking a variety of client / patient appointments and follow up visits, tests and referrals, maintaining appointment calendars for all designated physicians and / or other designated health care professionals, maintaining and printing daily schedules that integrate activities from various sites as needed, rearranging schedules to meet changing demands / requests and preparing and confirming client / patient information.

Maintains client / patient charts entering data into a computerized system and updating statistics on client / patient attendance.

Arranges for patient transportation. Provides clerical functions that include typing technical and non-technical materials proficiently utilizing a variety of computer software applications such as word processing, spreadsheet, database and presentation software.

Provides reception services by greeting clients / patients and others and directing them to appropriate areas and / or responding to general inquiries.

Answers and responds to phone messages or forwards callers to appropriate health care professional or other personnel. Maintains departmental equipment, supplies and filing systems.

Performs timekeeping functions for designated staff as required.

QUALIFICATIONS : Education & Experience

Education & Experience

Grade 12 and two year’s recent, related experience or an equivalent combination of education, training and experience.

Knowledge & Abilities

Ability to deal with others effectively.

Knowledge of medical terminology.

Ability to communicate effectively both verbally and in writing.

Ability to organize work.

Ability to operate related equipment.

Ability to keyboard at 55 w.p.m.

Physical ability to carry out the duties of the position.


The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes.

Successful applicants may be required to complete a Criminal Records Review Check.

Nursing & LPN postings close at 0800 AM on the Closing Date. All other postings will close at Midnight. Please submit your internal application form and resume to Recruitment prior to the close date and time.

Nursing & LPN successful applicants will be notified by email.

We regret that only short listed candidates will be acknowledged.

This is an internal job posting for Vancouver Coastal Health employees only.

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