Bell Person / Valet
Groupe Germain
Hôtel Le Germain Maple Leaf Square
6d ago

Description of main responsibilities :

  • Greet guests on arrival, open doors and inform them about parking procedures. Help guests with baggage and special requests.
  • Control incoming and outgoing hotel traffic.
  • Ensure that the sidewalk and hotel entrance are clean and safe (especially in winter).
  • Coordinate taxi and limousine service.
  • Park and retrieve guest cars, record licence plate numbers, match guests names and room numbers.
  • Correctly identify stored bags.
  • Bring baggage up to guest rooms and retrieve them when requested.
  • Show guests the room features.
  • Deliver mail; assist with receiving & delivering packages to guest rooms or to respective departments.
  • Requirements of the position :

  • Bilingualism : English-French oral and written (third language is an asset)
  • Excellent customer service :
  • Approachable, pleasant, courteous, empathetic, fast acting
  • Good communication skillsOrganized, enjoys working in a team environment and managing various workloads
  • Able to organize, prioritize and, multitask
  • A valid driver’s licence with a clean record (able to drive automatic and standard cars)
  • Good knowledge of Toronto, its tourist attractions and its major intersections
  • Working hours : Shift work based on weekly schedules (days, evenings, nights, weekdays and weekends)

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