Content Manager for Virtual Assistant (chatbot)
Verdun, Quebec, Canada
12h ago
source : Espresso-Jobs

You will be in charge of monitoring and improving a high traffic virtual assistant (chatbot). It's a great opportunity to get exposed to NLP and undertand how machine learning works.

This is a 3 months full-time contract

As the virtual assistant is exposed to a growing number of users, your tasks will be the following :

  • Monitor virtual assistant conversations
  • Identify topics that are requested but not yet supported
  • Implement new conversations
  • Annotate incoming utterances to improve AI accuracy
  • Share your experiences is short reports or blog posts
  • An experience in social media management may be useful, and being bilingual is required.

    We understand it is an unusual role, if you're not sure you're a match but are interested, please apply.

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