In Home Technician
Prince Albert, Saskatchewan
1d ago

Every day, our passionate employees connect our customers to the world and everything in it it’s why we exist at Shaw, and it’s why we strive to be the place where the best people choose to work.

Our people reflect the richness of our communities, and our culture is inclusive of each individual’s diverse background and perspective, which makes us a stronger team.

At Shaw we believe a diverse workforce fosters diversity of thought and perspective, and more diversity means more solutions.

We invite all qualified individuals to apply. Career Opportunity : In Home Technician We have an exciting opportunity for a Full-

time In-Home Technician working in our Prince Albert, SK region. Reporting to the Manager, Operations, the successful candidate will be accountable for ensuring we deliver an exceptional experience to our customers during the in-

home installation and servicing of Shaw products. What we offer :

  • A competitive piece rate compensation model with the ability to earn commissions
  • Shaw provides a customizable benefits plan to suit you and your family’s needs, including dental, vision, and extended coverage for massages, acupuncture and laser eye surgery.
  • The benefits are available within your first month to both part-time and full-time employees

  • Incredible employee discounts for all your entertainment needs including WideOpen Internet 150, all you can watch TV / video, and all you can talk long distance, as well as corporate discounts with many major retail partners
  • Dedicated resources for continuous learning and career growth, as well as opportunities both locally and across Canada.
  • There were over 250 internal career moves within the last year, 52 of which were leadership positions

  • Success Sharing program, Employee Share Purchase Plan, scholarships for dependents and retirement and savings plans
  • A Recruit & Reward program to help employees earn up to $1000 when you refer a friend or family member to a role at Shaw
  • Employee Giving Programs to augment your charitable endeavors and support you in giving back to the community Being an In Home Technician :
  • Install Internet, Video, Digital Phone, Internet and Home Entertainment equipment for our customers
  • Install wiring; including drops, outlet wiring, and building infrastructure
  • Respond to and resolve customer service issues arising from the installation and operation of the Shaw High-Speed Internet, Digital Phone, and / or cable services with an extreme emphasis on one first-call resolution
  • Demonstrate, promote, and sell the features, advantages, and benefits of Shaw’s products and services while providing superior customer service
  • Ensure branch target customer experience expectations are met at every visit.
  • Learn and adhere to all applicable Health & Safety regulations
  • Various other duties as needed
  • Regional travel may be required What you bring / What we require :
  • A customer focused approach where your positive and enthusiastic character will enable you to deal with a variety of situations with integrity, empathy, and sincerity
  • Minimum Grade 12 education; enrollment in or completion of a post-secondary technical schooling program is an asset
  • Advanced PC hardware and software knowledge is an asset
  • Previous customer service and strong sales abilities required
  • Strong background in Windows Operating Systems; background in Macintosh environments an asset
  • Ability to work independently and as a contributing member of a team
  • Maintain a full valid provincial driver’s license (GDL not acceptable) and provide an driver’s summary upon hire
  • Ability to perform work safely in all types of conditions indoor and outdoor
  • Physically able to perform all aspects of job including, climb ladders and poles, carry ladders, drag utility access hole covers 1 -
  • 1.5 m, move televisions and / or entertainment units and / or computer stations, work in a crouched position behind furniture, and work in confined areas such as attics.

  • Ability to work various shifts with a focus on evening, weekend and statutory holidays If you want to be part of something bigger part of a dynamic team of people who are aligned, focused, and passionate about working together to care for our customers, then we look forward to meeting you! Join us.
  • We thank all interested applicants; however, only qualified candidates will be contacted. This position requires the successful completion of a criminal background check.

    BUSINESS UNIT : TOPSShaw Communications, through its third party vendor, collects and stores information applicable to the candidate profile you create when you submit the information asked for below.

    The use and disclosure of the collected information is for the sole purpose of job search and placement activities for Shaw Communications.

    The information is subject to Personal Information Protection and Electronic Documents Act. The information will be retained and when disposed of, it is done so in a secure manner.

    Your profile will become inactive and moved to the archive if you do not access your profile for a period of 1 year.

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