Systems admin
Modis
Ottawa, Ontario
4d ago

System Administrator / Desktop Support : 12 month contract plus 2 option years

Our Government of Canada client requires a System Administrator / Desktop Support consultant for an initial 1-year contract plus 2 option years.

The successful candidate must meet the following mandatory criteria :

The candidate must hold a valid Government of Canada security clearance at the Secret (Level 2).

Minimum of ten (10) years of experience, within the last fifteen (15) years, assisting clients with all software programs within the Microsoft Office Suite.

Minimum (5) years of experience, within the last ten (10) years, using remote administration and support tools, (example : taking control of the client’s desktop using Microsoft’s Remote Assistance, to assist clients with incidents and problems)

Minimum of ten (10) years of experience, within the last fifteen (15) years, working with an incident / problem management tracking software (example : BMC Remedy Action Request System

Minimum of ten (10) years of experience, within the last fifteen (15) years, installing, upgrading and troubleshooting computer hardware (example : desktops, laptops, printers, etc) in a large Microsoft Windows network environment with over 1500 users

Minimum of five (5) years of experience, within the last ten (10) years, helping clients to resolve an issue with Smartphones (example : Blackberry, Android, Apple) configuration and troubleshooting

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