Change Management Advisor
BCI
Victoria, British Columbia
3d ago

Description :

DEPARTMENT DESCRIPTION

The Human Resources department provides people strategies and operational HR leadership in direct support of investment return objectives and delivering on BCI’s mission.

The HR department adds value as a tactical business partner, is a stimulant of change when mandates shift, and serves as a trusted advisor to the CEO / CIO, Executive and the Board on all people matters.

HR enables employee recruitment, development, training, organizational change management (OCM), rewards and administers payroll, leave and benefits.

POSITION DESCRIPTION

The Change Management Advisor is responsible for providing organizational change management for assigned projects and business initiatives.

The individual plays a key role in ensuring BCI meets desired business outcomes by providing sound OCM support and guidance.

The position reports to the Manager, Organizational Change Management. As part of the OCM team, the Change Management Advisor works with business owners, project leads and other stakeholders to identify and address people, organizational, process and technology impacts.

This role is responsible for development of OCM plans and hands-on execution of identified OCM activities.

This role will be based in Victoria with potential travel required to BCI’s office in Vancouver.

Required :

  • Bachelor’s degree in Business, Communications or relevant discipline
  • A solid understanding of the change process and change management principles
  • 3-5 years of experience leading, developing and executing change management plans
  • Experience developing and executing communication plans to support change efforts
  • Experience developing and executing training plans related as part of change management
  • Experience supporting project sponsors and management teams
  • Excellent written and verbal communication skills, including the ability to write for a variety of audiences
  • Excellent interpersonal skills and the ability to work effectively with all levels of stakeholders, including both employees and contractors
  • Facilitation experience, with ability to design and execute working sessions to uncover change impacts
  • Solid understanding of project management methodology and project lifecycles
  • Proficient with Microsoft products, including Excel, Project, Word, PowerPoint
  • Demonstrated track record of achieving results in a complex business environment
  • Initiative, drive, and the ability to thrive in a fast-paced environment
  • Preferred :

  • Experience within the pension, financial or investment industry
  • PROSCI or other equivalent change management certification
  • PRIMARY RESPONSIBILITIES

  • Define, capture and understand change impacts including impacts on stakeholders and any barriers that must be overcome, including any behavioral shifts required
  • Develop and execute OCM plans to support the implementation of multiple projects and business initiatives
  • Partner with business owners, project leads, managers, contractors and other BCI stakeholders to implement change management activities
  • Continuously improve and update OCM plans and modify change management activities based on stakeholder feedback and input
  • Plan, execute and support change management activities as appropriate to project complexity, change impact and stakeholder needs
  • Engage stakeholders to gain support and buy-in to support effective implementation and sustainment of change
  • Develop and implement communication plans to support change
  • Write communications and manage various communication tactics and channels
  • Develop and implement training plans as required to support acquisition of knowledge & skills related to change plans
  • Provide sponsor support and change leadership coaching to management teams
  • Effectively build relationships, participate on project teams and provide support to achieve the desired business results
  • As part of the OCM team, work to ensure alignment with organization-wide change management efforts to develop change management capacity and capability
  • COMPETENCIES

    Organizational Change Management

    Effective performers are able to provide change management expertise and support at a variety of levels, taking into consideration change planning, organizational alignment, communication, training, change leadership and other critical success factors.

    Relationship Building

    Effective performers establish and proactively build relationships. They value these relationships and work effectively across the organization by maintaining positive working relationships with peers, project teams and contractors.

    Organization & Planning

    Effective performers have strong organizing and planning skills that allow them to be highly productive and efficient. They manage their time wisely and effectively prioritize multiple competing tasks.

    They follow through on tasks to ensure change activities are executed effectively.

    Communication

    Effective performers clearly and articulately convey technical and other information both orally and in writing to others in a manner appropriate to the listener.

    They have strong writing skills and write clearly, accurately and concisely, composing project, technical and other required documentation as required.

    High Standards

    Effective performers possess a high inner work standard and show pride in their work. They consistently strive to ensure work is complete within deadlines and that all work performed is of a high quality.

    Change Mastery

    Effective performers are adaptable. They embrace change and modify their behaviour when appropriate to achieve organizational objectives.

    They are effective in the face of ambiguity. They understand and use change management techniques to help ensure smooth transitions.

    Report this job
    checkmark

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    Apply
    My Email
    By clicking on "Continue", I give neuvoo consent to process my data and to send me email alerts, as detailed in neuvoo's Privacy Policy . I may withdraw my consent or unsubscribe at any time.
    Continue
    Application form