Full-Time Member Service Representative - Winnipeg Branches
Assiniboine Credit Union.
Winnipeg MB, Canada
1d ago

Description :

Member Service Representative (Front line Teller)

Flexible to work in any branch in Winnipeg. The MSR (Member Service Representative) is willing to work in multiple locations within the Monday to Saturday workweek.

The MSR (Member Service Representative) must be fluent in English both verbal and written.

The opportunity :

As a Member Service Representative, you play an important role in identifying and meeting member needs by delivering excellent service, giving advice and building relationships.

What you’ll do each day :

  • Provide a broad range of face-to-face services to members including (but not limited to) processing deposits, withdrawals, loan and utility payments, money orders, credit card advances and cheque cashing
  • Build relationships with existing and new members, seeking opportunities that are the best fit for the individual needs of each member
  • Identify opportunities to meet member needs beyond their original request, and refer those members to other specialists within the credit union as needed
  • Contribute to overall business development through excellent service, product knowledge and quality referrals
  • Your experience and qualifications :

  • Minimum grade 12 diploma
  • Previous banking experience and / or experience working with the public is preferred
  • Strong customer sales and service skills
  • Outgoing personality with strong interpersonal and relationship building skills
  • Ability to multitask and stay organized in a fast-paced environment
  • Strong oral and written communication skills
  • Proficient with computer applications, programs
  • Additional requirements :

  • Available to work evenings and Saturdays
  • Flexible to work at various branch locations within Winnipeg
  • Who we are :

    As one of Manitoba’s Top Employers (2018), the culture of Assiniboine Credit Union is supportive of the individual while focused on the greater community.

    You’ll be motivated by shared values and encouraged to always think about how, through financial sustainability, we can do more for our members, our employees and our community.

    Choosing to work at Assiniboine Credit Union means that you’ll be working for an organization that

  • puts people, planet and prosperity first,
  • values diversity and inclusion,
  • is focused on social and environmental responsibility,
  • supports employees through training programs and long-term career development,
  • offers a competitive total compensation program which includes bonuses, a matched pension program, and health and dental benefits
  • If doing things differently and doing more is part of who you are, join us on a rewarding journey where your personal aspirations and career goals can align.

    We thank everyone who applies but only candidates selected for an interview will be contacted.

    We are committed to workforce diversity and actively recruit people with diverse backgrounds, experiences, and perspectives reflecting the community in which we live and work.

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