About Spark Power
Spark Power Group Inc., ( Spark Power ) is committed to becoming the Trusted Partner in Power and the leading independent and integrated power solutions provider to the industrial, commercial, institutional, and utility markets across North America.
Spark delivers cost-effective, customer-centric solutions that address cost, quality, reliability, and power sustainability to integrate new technologies and help transition our customers to the grid of the future.
The Branch Manager will be responsible for all aspects of branch development, customer relationship management, building and managing a strong electrical contracting team.
The Branch Manager will have significant contact with customers and will need to interpret their requests and then assign appropriate resources to meet their needs.
The Branch Manager will display and promote the very best of Spark Power at all times, with the goal of informing customers and the public of who we are and the value we bring.
The Branch Manager should promote a positive company image through quality service to ensure employee, customer and supplier satisfaction.
Responsibilities and Duties
Manage team within a fast paced, customer-focused environment including training, scheduling, hiring, ensuring compliance with company standards
Responsible for achieving targets linked to the P&L of the Branch
Ensure that branches are operating at peak performance at all times.
Prioritize and expedite all service calls with a strong sense of urgency.
Develop new customer relationships
Monitor work orders for accuracy to ensure profitability and customer satisfaction.
Measure workforce effectiveness, create objectives, deliver performance reviews, and address performance gaps.
Manage or provide oversight on multiple and / or large projects while maintaining correct controls.
Provide professional development for employees through, coaching, mentoring and training.
Use budgets to monitor and evaluate performance, ensuring compliance with corporate needs and objectives.
Inspecting completed work and as-built drawings to verify compliance with job requirements and any related codes / regulations and ensuring quality workmanship.
Experience and Required Skills
10+ years of relevant electrical experience, preferably in an industrial setting
5 to 10 years of experience with job quotes and electrical project management
Certification of Qualification in an Industrial Electrician trade recognized by the Apprenticeship and Certification Branch of Nova Scotia
A valid Nova Scotia driver's license and clean driving record
Physical and mechanical aptitude to perform a full range of maintenance and manual tasks
Detail orientated with some computer abilities
Great attitude with a desire to exceed customer expectations
Demonstrated experience in performing financial analysis, tracking, budgeting, and resource planning
Previous experience managing a small, highly effective team
Must be self-driven, highly motivated & able to work without supervision
Ability to multi-task & manage numerous projects simultaneously
Excellent interpersonal, written and verbal communications skills, including complete mastery of English language
Strong demonstrated stakeholder management and negotiation skills
Exceptional problem-solving and troubleshooting skills with methodical decision making
High degree of attention to detail & follow-through
Willingness to travel as necessary