Bailey Nelson is not your typical eyewear company. Founded in Australia in 2012 we set out to reinvent the optical industry through our vision of righting the wrongs of the eyewear industry -
positively and permanently!! While we’re at it, we aim to empower individuality and self-expression through our beautiful, affordable eyewear, inviting stores and incredible people.
Put simply, buying glasses should be one of life’s pleasures. And we’ve created a formula to make it one. We start with a process that’s clever and honest.
We use it to craft eyewear, that’s both beautiful and affordable. And we hire people who are passionate and genuine. It’s not rocket science.
It’s just caring enough about what you’re doing, to do it right. We strive to deliver fantastic eyewear at a reasonable price, backed up by great service.
Our team members are different. The kind of people who don’t need a brand to tell them what to wear or who to be, because they’re already happy doing their own thing.
Bailey Nelson Optical Stylists (retail associates) are unique they love what they do and customer service is their passion.
Key Responsibilities & Duties :
Build Customer Rapport
Go above and beyond excellent customer service at all times for every Bailey Nelson customer
Spread the Bailey Nelson culture in an authentic and genuine way with your customers
Find the best and most suitable Bailey Nelson products for your customers
Engage With Your Team
Be part of an incredible team of enthusiastic, customer driven managers, optometrists, optical stylists and dispensers
Grow personally and professionally by exhibiting the Bailey Nelson core values in all that you do
Cultivate a strong bond with your store team members and the Bailey Nelson family
Drive Your Business
Better the eyewear industry by running and developing your store as part of a new and exciting business model
Be passionate and commit to delivering the best service in the eyewear and optometry industry
Work in collaboration with your store team members to maximize your store profits
Skills & Experience :
You have at least 1 experience in retail or customer service role
You have strong organisation and time management skills in a retail environment
You have good analytical and problem solving skills
You have good computer literacy and numeracy skills
You always focus on your customers and are flexible and adaptable with your customer’s needs
You embrace individuality by being honest and helping people find their look
You always respect different ideas, opinions and personalities
You are always brimming with enthusiasm and positive energy
You are a pro-active, driven, passionate and team player aiming to better yourself and those around you
You use your own initiative with projects and ideas for marketing, efficiency and process improvements
If this role sounds like the perfect fit for you, submit your resume now