Reporting to the Director Small Business, the Regional Community Coordinator is responsible for collaborating with regional management teams and Industry Partner Relations to create a regional profile that will identify regional community organizations to extend the WSPS reach based on the WSPS Annual Small Business Plan.
The Regional Community Coordinator builds and maintains community, stakeholder, and customer relationships to identify common goals for the promotion of WSPS and provincial OH&S prevention programs, products and services while meeting defined organizational goals and objectives.
Note : Percentages refer to approximate % of time spent on each area, over the course of a given year.
1. Develop small business community engagement plans & local industry groups (70%)
Create a community profile that details the unique aspects of small business within the communities and highlights ethnically diverse groups and vulnerable worker groups.
Engage the community groups who influence small business by working on collaborative committees.
Update the small business community profiles semi-annually or when significant changes in the community occur.
Under the direction of Director of Small Business, create regional small business engagement plans for reaching the identified community groups detailing the most effective level of engagement.
In collaboration with Industry and Partner Relations, create individual engagement plans for each Community and Local Industry group that impacts small business to ensure alignment with Industry Relations agreements and plans.
Build and maintain relationships with the community groups and establish the foundation for reciprocal agreements with WSPS by identifying common small business goals and community approaches.
Promote WSPS's profile by identifying small business community events, public speaking opportunities, and media engagements aligned with WSPS social media policy.
Identify opportunities for establishing Memorandum of Understanding (MOU's) with local industry groups that have an impact on small business.
2. Direct small business customer contacts (15%)
Using a customer contact list, engage Small Business customers in the community by direct contact and highlight common industry hazards and provide the best avenue for the customers to get assistance.
Promote WSPS Services as well as Health and safety System initiatives during customer contacts.
Deliver the Small Business Health and Safety Program to Small Businesses in the region to a predefined schedule.
3. Internal / external stakeholder relationships (5%)
In concert with the Volunteer and Community Program Lead, promote volunteer engagement programs such as the Good Neighbour Program and the Small Business Advisory Service.
Build and maintain relationships with Health and Safety System Partners in the regions to identify small business collaboration opportunities and advance system priorities i.
e. activities or events that pertain to small business.
4. Internal support and administration (10%)
Work towards individual and team objectives, that align with the department and broader organizational goals and strategy.
Maintains records of all activities on the Customer Relationship Management (CRM) system on a regular basis and submits reports as required.
Utilizes internal processes and tools on a regular basis including : Employee Self Service (ESS), Microsoft outlook calendar, Business Portal, etc.
Collaborate closely with Regional staff, Marketing, and Event Delivery Coordinators in the marketing of community and local industry events.
Track performance results and metrics for individual community relationships and team functions, as required, to demonstrate delivery of outcomes.
Provide regular status updates on projects to ensure deliverables are met.
Participate in regular team and departmental meetings; professional development opportunities, performance reviews, and continual improvement plans.
5. Contributes to a healthy and safe work environment
Adhere to WSPS policies, procedures, process fact sheets, guidelines and business rules established in the WSPS Quality Management system which ensures the achievement of our quality goals.
Contribute to promoting a healthy and safe culture, and links efforts to the WSPS quality management system approach (Plan, Do, Check, Act, Continuous Improvement Cycle).
Act as a role model internally and externally by demonstrating knowledge of health and safety and wellness practices.
Education & experience :
Post secondary education (certificate or diploma) in the area of Volunteer Management.
3 years Community Group coordination and / or industry relationship management.
Fully proficient in Microsoft Office suite, including Word, Excel, PowerPoint, Outlook and any other proprietary related software, as required.
Ability to present health and safety information at a basic level.
Public speaking ability.
Valid Ontario's Driver License.
Access to a vehicle that meets MTO safety standards.
Deadline for Application : Wednesday, July 18, 2018 12 : 00 PM (EDT)
Applications are to be forwarded to : careers wsps.ca
Complete application will include : Cover letter and Resume
WSPS is an Equal Opportunity Employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, WSPS will provide accommodations to applicants with disabilities throughout the recruitment, selection and / or assessment process.
If selected to participate in the recruitment, selection and / or assessment process, please inform Human Resources staff of the nature of any accommodation(s) that you may require.
We thank all those that apply, however, only those selected for further consideration will be contacted.