Are you persuasively presenting the return on investment in technology to senior executives of medium and large companies?
Do you find a huge motivation to exceed goals?
Join our team
TELUS Small & Medium (SMB) sales leaders foster confident, independent action and initiative, with a sense of urgency and the ability to make decisions.
Here’s the impact that you’ll make and what we’ll accomplish together
The Account Manager’s responsibilities are broad in scope, encompassing a wide variety of activities, requiring rapid shifts in priorities.
Account Managers develop and drive account strategy, build strategic alliances, and manage relationships within TELUS' small & medium customer base.
Account Managers lead 2 key business objectives :
Seeking and identifying areas for new and expanded customer growth
Selling TELUS wireless and wireline solutions
These objectives are accomplished through targeted prospecting, hunting, and closing. Our highest performing team members react and adjust quickly to changing conditions and come up with practical ideas for dealing with them.
The Challenge (Key Deliverables) :
Aggressively grow the TELUS SMB customer base
Build and maintain your client base
Consistently deliver on monthly sales targets and quotas
Cold calling prospective SMB clients
Promoting and selling wireless and wireline services
Building trust, loyalty and solid long-term relationships with key decision-makers
Understanding current and prospective customers' communication needs, business issues, and buying motives
Conducting "needs analysis" for clients' wireless and wireline services
Delivering the right solution for clients' evolving business requirements with prompt and efficient service
Owning executive-level client relationships, strategic business planning and service delivery
Negotiation & entering into contractual agreements in accordance with TELUS' policy and procedures
Providing accurate and timely forecasts, funnel hygiene, target / objective updates to deliver on all territory plans and team annual targets
Utilizing client business plan to create account plans
Maintaining high levels of customer satisfaction by leading the account team to drive real and long standing business value
Positively represent TELUS values at work and in the community
You’re the missing piece of the puzzle
Technical sales knowledge
Ability to think and act strategically, including navigation through all levels of a client or prospect organization
Selecting and qualifying profitable opportunities
Ability to deliver on growth and profitability
Demonstrated success managing both short and long-term selling cycles while effectively and consistently applying a multi-step selling process / methodology
Evidence of selling and effectively managing customer relationships
2-5+ years of successful sales experience in the IT or telecommunications industry
Experience in similar industry : Information Technology (IT) Solutions, Security, Telephony Internet Protocol (IP), Cloud, Internet of Things (IoT)
Local travel is required, a valid driver's license is required, driving abstract / record will be reviewed and must meet the TELUS Corporate standard
Post-secondary education or equivalent experience : sales experience blended with new business development
Experience with, or an affinity for, volunteerism and community involvement
Knowledge of the telecommunications industry
Solution selling or customer-centric sales methodology knowledge and experience
Who is TELUS?
We're a high-performing team of individuals who collectively make TELUS one of the leading telecommunications companies in Canada.
Our competitive consumer offerings include wireline, wireless, internet and Optik TV™. We also deliver a compelling range of products and services for small, medium and large businesses;
and have carved out a leadership position in the health, energy, finance and public sector markets with innovative industry specific solutions.
Everyone belongs at TELUS. It doesn’t matter who you are, what you do or how you do it, at TELUS, your unique contribution and talents will be valued and respected.
Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.
Do you share our passion?
At TELUS, you create future friendly® possibilities.
At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.