Drive Thru Attendant - Service
Brian Jessel BMW
Vancouver, CA
6d ago

Summary of Position :

The Drive-Thru Valet is responsible to greet Service customers with the warmest welcome, maintaining the flow of vehicles in the Drive-Thru, and using the highest courtesy to park customers’ and courtesy vehicles.

Duties & Responsibilities

Meets and greets all customers as they arrive in the Drive-Thru / Service Reception in a professional and courteous manner

Checks-in customers for appointments then directs to appropriate service advisor, service coordinator, or lounge

Maintains the flow of traffic in the Drive-thru area and drive customers’ cars to the backlot

Does vehicle walkarounds with customers when they initially drop off their vehicles

Communicates with service wash staff and service advisors in order to coordinate vehicle handoff and pickup, decreasing delays for customers

Keep's backlot of service vehicles organized

Maintains, coordinates and cleans the Drive-Thru area as needed

Performs customer shuttle and valet service

Washes and vacuums customers’ vehicles as part of service promise

Re-supplies refreshments in Drive Thru and Customer Lounge (i.e. Water, coffee)

Adheres to Company Uniform Policy

Other duties as assigned

Job Specifications

Friendly, customer service oriented

Ability to work independently, with little or no supervision

Detail-oriented and strong organizational skills

Professional communicator

Valid drivers’ license with clean driving abstract (Class 5 required for Valet)

Work Environment :

Our hours of operations are below. The hours and days of work are dependants on your role with a 40-hour workweek for full-time employment.

9 : 00 am to 7 : 00 pm Monday to Thursday

9 : 00 am to 6 : 00 pm Friday

9 : 00 am to 6 : 00 pm Saturday

12 : 00 pm to 5 : 00 pm Sunday & Statutory Holidays

Report this job
checkmark

Thank you for reporting this job!

Your feedback will help us improve the quality of our services.

Apply
My Email
By clicking on "Continue", I give neuvoo consent to process my data and to send me email alerts, as detailed in neuvoo's Privacy Policy . I may withdraw my consent or unsubscribe at any time.
Continue
Application form