Job Description :
PRIMARY RESPONSIBILITY :
Responsible for administration of SAP relational Databases (Oracle) and SAP software application products (SAP Business & Enterprise solutions, SAP CRM, or other SAP software solutions).
Responsible for all aspects of Oracle database administration and operations of large-scale global SAP landscapes.
Provides strong knowledge of Instance, database and query tuning to improve the performance of the database application including table maintenance performance opportunities.
Supports standalone databases as well as high availability configurations using Oracle Real Application Cluster (RAC) software.
Provides technical support and troubleshoot software application and related database related issues.
Performs Database technical duties to include general backups, restore, updates, testing, debugging, integration and analysis.
Plan computerized databases, including base definition, structure, documentation, long-range requirements, operational guidelines, and protection.
Assists with establishing policies and procedures pertaining to database and application management, security, auditing, maintenance, and utilization.
Formulate and monitor policies, procedures, and standards relating to database management.
Propose and implement enhancements that will improve the performance and reliability of the application / database.
Works on the highest-level customers developing a personal one to one relationship with them.
Participate in 24X7 production support along with senior members of the Database Services Team.
Builds tools for customers and internal teams by creating scripts or using software to automate administration tasks.
Participate in the database on-call rotation.
KNOWLEDGE / SKILLS / ABILITY :
In-depth knowledge of SAP supported environments; Experienced with complex SAP and non-SAP technical integration and monitoring solutions for SAP applications and platforms.
Detailed knowledge of supported SAP database server operating systems including Linux, Unix and Windows.
Strong understanding of indexes, index management, integrity checks, and statistics. Identify and resolve response time issues to meet client performance service level agreements.
Assist and provide guidance, knowledge, experience and support of SAP Oracle patching and upgrades.
Expert in troubleshooting performance issues related to the server, database, and application level.
Strong troubleshooting and problem resolution skills. Advanced analytical and problem-solving skills.
SAP environment refresh requests and initiatives.
Forecasting database growth / space.
Use of Database Reorg tools (i.e. LiveReorg) and procedures for SAP tables maintenance.
Expert knowledge of performance tuning at the server, database, and application levels. Expert knowledge in Backup design and support.
Advanced Programming skills. Experience with application production environments and managing multiple databases.
Excellent communication skills written and verbal. Ability to work in a team environment. Excellent communications skills;
written, verbal, and presentation.
Ability to apply varying leadership skills and traits that create solutions and results to unexpected situations.
EDUCATION / EXPERIENCE :
Bachelor’s degree in Computer Science, Computer Information Systems, Management Information Systems, or a directly related field required.
At the manager’s discretion, a High school diploma / GED high school diploma and 12 years of additional relevant experience may substitute for the bachelor’s degree requirement
Minimum of 7 years of directly related experience required.
Operates under minimal supervision with wide latitude for independent judgment
Good interpersonal skills
ORGANIZATIONAL FIT CONSIDERATIONS
Strong Teamwork / interpersonal skills