Requisition ID : 17109
Job Category : Information Technology
With over six decades of business and technical experience in the mining, energy, and infrastructure sectors, we understand that challenges are changing rapidly in every industry.
We respond quickly with solutions that are smarter, more efficient, and innovative. We draw upon our 9,000 staff with experience in over 150 countries to challenge the status quo and create positive change for our clients, our employees, and the communities we serve.
We are seeking an experienced a Technical Writer to assist with aligning our client’s policies and procedures and business process documentation as part of a performance improvement program.
The ideal candidate will have proven working experience in technical writing and have the ability to :
Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience
Analyze existing and potential content of documentation
Create and maintain the information architecture required
Deliver high quality documentation paying attention to detail
Grasp complex technical concepts and make them easily understandable
Works with a broad team of subject matter experts to obtain complex information, analyze it and transform it into technical documentation for various audiences; and
implementation of the target state models as procedures and work instructions for key processes impacted by the business improvement project.
Maintain standard documents database
Support the documentation of business processes
Gather, analyze and transform complex information into standard technical documentation
Work closely with subject-matter experts to verify accuracy of technical information
Provide assistance to subject-matter experts in producing technical documents
Follow document management procedures to create new documents
Develop best practices, templates, and style guides within the team
Ensure standard and project templates are applied and follow in-house accepted styles
Produce and edit illustrations (charts, images, workflows) to support presentation of technical information
Manage document development process from creation to publishing
Control document versions and changes
Provide input on improvement of document management processes
Collect standard terms and maintain a glossary of ET terminology
Qualifications / Skills
Bachelor’s degree in Business or related technology field
Advanced MS Office experience
Working knowledge of MS Visio and Adobe Acrobat
Excellent command of English language, grammar and punctuation
Capable of transforming complex technical information into clear and readable documentation
Ability to clearly identify audience and ensure a suitable tone and level of complexity of documents
Detail-oriented with the ability to quickly absorb new technologies and concepts
Collaborative work style and ability to gain cooperation of others
Must be comfortable working in a fast-paced environment and adapt quickly to changing requirements
Must be comfortable taking ownership of projects and tasks as needed
Professional demeanor with high-level of integrity and strong work ethic
Exceptional organizational skills
Knowledge and interest in technology
Must have excellent organization and planning skills.
Three to five years of experience in technical writing
Experience in a fast-paced technical environment.
Exposure in the development of integrated business activity models for enterprise processes would be an asset
Experience working in the Mining, Oil & Gas industries is preferred
We are committed to fostering a workforce in each of our locations that reflects the diversity of the communities in which we operate.
Hatch is an Equal Opportunity Employer that considers employment applicants without regard to age, race, colour, national origin, citizenship, religion, creed, sex, sexual orientation, marital status, disability or any other protected status.
If you have any special needs requirements, please let us know. We will do our utmost to accommodate, in accordance with applicable local legislation.