Customer Account Engineer
Montreal Dorval, QC, CA
19h ago

Customer Account Engineer-MON19422


BOMBARDIER Bombardier is a global leader, creating innovative and game-changing planes. Our products and services provide world-class transportation experiences that set new standards in passenger comfort, energy, efficiency,reliability and safety.

We are a global organization focused on working together with a team spirit. In your role, you will :

  • Support Customer, Customer Pilots and Maintenance crews with regards to initial aircraft specification and definition from Aircraft interior to Avionics.
  • Interact with CAM’s , Designers , Product Planning , Sales & Marketing and Completions Business Unit by providing and acquiring information on options specification and Green CL3500 / 650 model aircraft.
  • Provide technical interface between above groups and engineering to ensure customer expectations are met.
  • Field questions for sales support by providing technical data, pictures, vendor documentation and occasionally partaking in plant tours and mock-up visits.
  • Develop / Maintain Interior Options Workbook and Visual Catalogues to ensure all illustrations and information presented to the customer represents the true aircraft configuration.
  • Qualifications

    As our ideal candidate,

  • You demonstrate broad knowledge of the Business Aircraft market segment and the optional equipment / interior selections available.
  • You must be able to read and interpret complex engineering drawings and concepts and be able to translate this information into simple, concise usable information for internal and external customers.
  • You have excellent Knowledge of Microsoft Office programs necessary.
  • You possess an Engineering degree or DEC with 3 to 5 years relevant experience.
  • You have excellent oral and written skills.
  • You must be able to convey ideas and concepts both verbally and visually.
  • You are able to interface effectively with all levels of management, customers and team members.
  • You must be fluent in English, French and possible third language.
  • You must be able to accumulate inputs from multiple sources and respond in a timely and professional manner.
  • You must be able to organize and prioritize multiple projects with dynamic due dates.
  • You engage in optimizing processes and workflow to ensure solutions and contributes effectively to resolving technical and creative issues.
  • You must be able to work efficiently in a group and under very little supervision.
  • You share ideas for future research and development projects.
  • You enjoy multi-facet learning and constantly changing environment.
  • We thank all applicants for their interest, however, only those under consideration will be contacted. Please continue to monitor our website and apply for additional positions for which you are qualified and may be of interest to you.

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