Reporting To : General Manager, Mining
Our Mining Application Specialist Surface Drills, Wheel Loaders and Support Equipment will conduct application studies for our mining customers using FPC, EIA / VET, and other CAT software.
As a key member of our Mining Group, this Mining Application Specialist will champion new technology initiatives within Toromont Regions offered by CAT and evaluate new product introductions within the market.
Note : The preferred location would be Concord, but there will be flexibility depending on the candidate.
Demonstrate safe, environmentally sound and healthy work behaviours at all times, in support of Toromont’s Health and Safety Policies, Programs and initiatives
Direct sales support for the Mining Key Account Managers (KAMs) and our Machine Sales Representative (MSR) with mining accounts with major, junior and mining contractor accounts
Conduct application studies / analyses and deliver product or practice recommendations for surface mining
Prepare Request for Quotations / Proposals whilst advising on productivity and cost per tonne analysis
Support Mining KAMs and Remote Site Management in the implementation of Continuous Improvement projects associated with mining applications and operations
Work in collaboration with customers and consultants to model future costs and production to support feasibility studies
Partner with Sales and Product Support Management to ensure that product modifications do not violate product warranty or compromise overall safety
Provide technical assistance for Regions and Branches with mining projects and machine applications related to mining
Highlight mining machine application examples within Toromont (MSR and PSSR Teams
Travel to remote mining sites as required to ensure consistent messaging and customer service
Post-Secondary Education with a technical focus and / or 5+ years proven experience in product support and a strong knowledge of the Caterpillar Heavy Equipment Product Line.
Preference will be given to Degrees in Mining or Mechanical Engineering
Preference will be given to bi-lingual candidates (French, English)
Specialized for a minimum of 3 years in the mining industry and experience in applications (drills, wheel loaders, surface support equipment)
Strong technical aptitude with a solid knowledge of mining products supported by Toromont Cat
Highly safety conscious, results driven and enthusiastic for consistently providing superior customer service
Excellent communication, interpersonal, organizational skills with high accuracy and attention to detail
Technical / Mechanical / Electrical aptitude and knowledge with a focus on mobile equipment
A self-motivated team player with a strong relationship building capacity and experience working with diverse cross functional groups
Ability to prioritize and deliver results in a fast paced environment with aggressive deadlines
Strong planning, analytical skills with the ability to recommend effective solutions
Willing and able to travel to remote mine sites and work flexible hours in support of business needs
Computer literate with proficiency in Microsoft Applications, especially MS Excel, PowerPoint
A valid Driver's License and clean Driver's Abstract
Toromont Cat is an equal opportunity employer who recognizes and values diversity. Upon request, Toromont is committed to accommodating employees with disabilities.