Lead Cashier shares in the overall responsibility for generating maximum sales potential through upholding high customer service standards, maintaining store appearance, keeping merchandise filled to the appropriate levels on the sales floor and minimizing shortages.
Although this is not a management position, the Lead Cashier has a limited level of authority to conduct specific management register functions to assist store management on a daily basis.
Maximize sales volume.
Maintain visual presentation standards that are consistent with division philosophy and direction.
Demonstrate effective written and verbal communication skills.
Assist in recruiting, training and developing Sales Associates.
Develop proficiency in all operational policies and procedures.
Manage time and prioritize tasks.
CUSTOMER SERVICE / SALES
Ensure customer service is the #1 priority.
Follow all customer service guidelines.
Demonstrate professional image and conduct.
Follow specific divisional dress code policy.
Works as a member of a team to accomplish goals set forth in the store.
Must be flexible to work rotating hours, as assigned by management.
Communicate concerns to management.
Support all company / management decisions.
Follow all company policies and procedures.
Follow Inventory Shrinkage Improvement Program.
Maintain productivity in non-selling tasks (i.e. shipment processing, inventory counting, price change activities
Take direction and complete assigned tasks and responsibilities.
Maintain store appearance to reflect division standard.
Replenish merchandise on a timely basis.
Have knowledge of the store merchandise.
Have knowledge of sales floor and stockroom organization.
Be detail oriented in maintaining displays.
Minimum of six months as a Sales Associate is desired, but not required.
Minimum high school education or equivalent.
Biligualism is an asset
Ability to communicate with customers and store personnel; maneuver around sales floor, stock room, and office; lift heavy objects, stretch, and bend;
operate cash register and office computer.
Ability to work a flexible schedule to meet the needs of the business, which may require evenings, weekends and holidays.
PVH Canada Inc. shall notify its employees and the public about the availability of accommodation for applicants with disabilities and its recruitment process.