Computer Application - Service Management
Excelitr
Gatineau - Portage-Terraces de la Chaudiere
2d ago

On behalf of our valued client within the Federal Government of Canada, we are looking for a Senior Bilingual IT Candidate to join their team on 1 year contract.

Located at 200 Place du Portage, our clients ideal candidate has had significant exposure to the ITIL framework as well as the BMC Remedy tool.

This candidate will be a key point of contact in assisting with the development and deployment of a departmental wide IM / IT Service Management Tool.

Roles and Responsibilities

  • Serving as a user support liaison between vendors, information systems technicians, and end-user departments
  • Providing training expertise and direction in the area of emerging technology and special application support
  • Planning or participating in the implementation of a department wide system upgrades
  • Qualifications and Experience

  • Fluently bilingual in French & English
  • Valid Secret Clearance
  • 2 years experience using and configuring reporting tools and features of BMC Remedy
  • 2 years experience working within an ITIL framework
  • We appreciate and encourage all applicants, although only those being considered for the role will be contacted. For more information, please connect with olivier excelitr.com

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